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Re: Problème sous linux


From: Gabriel Barazer
Subject: Re: Problème sous linux
Date: Sat, 17 May 2008 22:02:14 +0200
User-agent: Thunderbird 2.0.0.14 (Windows/20080421)

Perhaps it should be useful to mention that although the tools are i18n'zed, all reports should be in english to be taken into account. If so, we would have to display such a notice in a very obvious place, like near the mailing-list address, not hidden in some man pages.

Seriously, I would be glad to fix the french translations if needed (I can do the german and japanese one as well).

About the bogus bug report, I don't think that user even know the "ls" command exists, or knows about the console commands (he/she is a basic user, not a developer, asking general technical questions like he/she would do on a dedicated tech support address) . There is obviously easy to access graphical tool displaying this list address as a direct support contact in the Ubuntu release. This has to be something very noticeable.

I have contacted the user to get more information on this.

Gabriel

On 05/17/2008 6:43:18 PM +0200, Lucas Nussbaum <address@hidden> wrote:
On 13/05/08 at 10:11 +0100, James Youngman wrote:
In any case, you have asked for help in the wrong place.  This mailing
list is devoted to the support and improvements of the GNU Core
Utilities (http://www.gnu.org/software/coreutils/).   It seems to me
that your problem is probably not related to these.

I think that the best thing for you to do would be to ask for help on
a French-language mailing list devoted to user-support on the Linux
distribution of your choice.    This one isn't such a list.

I wonder if he got that email from the output of <command> --help:

$ LC_ALL=fr_FR.UTF8 ls --help
[..]
Rapporter toutes anomalies à <address@hidden>.

Which translates to "report all bugs", not just "report bugs".




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