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Train-the-trainer - International Cert - City & Guilds, UK


From: Navaz - Course Director
Subject: Train-the-trainer - International Cert - City & Guilds, UK
Date: 05 Jul 2005 03:31:16 +0530

RECRUITMENT: We recruit for both international and domestic call centres. 
If you are between 20 & 35 and have excellent communication skills pl contact us. 
Salaries as per experience.
 
TRAINING: 
1) For Trainers: Train-the-trainer  Voice & Accent, Soft Skills etc.
For Trainees: Communication Skills, Soft skills (Customer Care, Telesales, Sales), 
Interpersonal Skills, Personality Development, UK/US Accent & Cultural Orientation etc

Training Rooms on Rent: At Santacurz (W). Please call 2660 4044/55

Dear Manager, 
		Sub: Train-the-trainer  Voice & Accent

Are you part of a company where communication skills are extremely important? 
Such as an IT company, a bank, an advertising / marketing/ sales agency, telecommunications, 
call centre etc. etc. 

Accent & Communication Training Institute India with City & Guilds, UK is offering a 16 day 
Train-the-Trainer program in Communication Skills/ Voice & Accent Training. 
This will enable your trainers to impart the following skills in your organisation: 

      Communication Skills: 

      Accent neutralisation. (Vowels & Consonants) 
      Voice modulation 
      Breathing and relaxation 
      The rhythm of the English Language 
      The art of conversation/giving a talk etc. 
      Reading aloud skills 
      and much more... and: 

      Training Skills: 

      # Facilitation skills 
      #Lesson planning 
      #Presentation Techniques 
      #Assessment & Evaluation 
      #Adult learning techniques 
      #Creative and fun sessions 
      etc... 

With all this in mind, Accent & Communication Training Institute India (ACTiIndia) under 
expert course leader Navaz Hilloowala brings to you for the first time a training program 
that will design, deliver and validate your trainers potential in the area of Voice & Accent 
training. At the end of the 16 day training schedule your trainers will receive two 
certificates  one from ACTiIndia on Voice and Accent and the second will be an International 
Training & Teaching Certificate from City & Guilds UK. 

We'd also like to know if you'd be interested in hiring professionals who complete their 
Voice & Accent training with ACTiIndia and City & Guilds, UK.

ACTiIndias Train the Trainer program will equip new or inexperienced trainers with powerful 
tools and techniques to deliver high quality training. It will also provide experienced trainers 
with the opportunity to reflect on their practice and enhance their skills. 

We can also help you get placed in various organizations if you are looking at making a career 
in BPOs, Pharmaceuticals, Software firms etc.


Dont miss this valuable opportunity; places are limited so register now. Please send us an 
email to address@hidden requesting a registeration form. 
Or visit our website        http://www.actiindia.com/training_center.htm

  
      Venue: ACTiIndia, Santacruz (W), Mumbai 

      Dates: July 15 to July 28 (12 days) Oct - 2 days and December - 2 days. 
    
Total number of days: 16. These dates will be staggered. 
Participants will need to prepare for the written paper to be held in December. 
We will meet again before the City & Guilds examination fees have to be paid and again in 
December just before the exam date. 

      Total number of participants: Maximum 15 

      Course Content: Please email and we will forward you a copy. 
     
I look forward to welcoming your trainers to our institute on July 15, 2005. 

Yours sincerely, 

Navaz Hilloowala 
Course Director 
98213-19245 

Accent & Communication Training Inst. India (ACTiIndia) 
Dheeraj Heritage, 12 Upper Basement, S. V. Rd., Mumbai

Phone 2660 4044/55

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