Re: Why Emacs needs a modern bug tracker

[Nick Roberts]

 > > I think you'd really like debbugs (Debian BTS), Richard, for the same
 > > reasons I love it (as a user). It's completely driven via email and
 > > has few knobs and whistles.
 > >
 > > Documentation about debbugs and a simple reporting form can be found
 > > at:
 > >
 > >   http://www.us.debian.org/Bugs/
 > 
 > At first it looks nice.
 > 
 > But has it support for submitting bugs using web forms?

Good point.  We can find a bug tracking system that suits RMS's needs but, at
the end of the day, it's not worth anything if it doesn't suit those of the
user.  I suspect most, especially younger users, would prefer web forms to
e-mail.

 > OTOH, I think there is something wrong with a system that has 9
 > screenfulls of instructions for just reporting a bug.

That also might deter users from submitting bugs, if much of the detail
is for submission only.

-- 
Nick                                           http://www.inet.net.nz/~nickrob