Re: Bug trackers

[Tassilo Horn]

Yoni Rabkin <address@hidden> writes:

Hi Yoni,

>> Another free one that can be fully controlled by email is RT [1].
>
> I don't think that it can be fully controlled via email. I've been
> using the gnu.org RT system for a year now and I still need to log
> into the Web interface to perform certain actions like "resolving" or
> "taking" a ticket.

It seems you're right.  I've read this sentence in the wikipedia article
the other way round.

    RT's primary customer-facing interface is email, while its
    employee-facing interface is Web-based via the Apache HTTP server or
    any other web server or RT own webserver.

Bye,
Tassilo