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RE: Bugs cannot be updated if they are archived?
From: |
Stephen J. Turnbull |
Subject: |
RE: Bugs cannot be updated if they are archived? |
Date: |
Sun, 14 Dec 2008 17:00:31 +0900 |
Drew Adams writes:
> I see. I thought that any followup email, especially from the bug
> filer, would be sufficient to keep a bug open (or reopen it).
Some systems do work that way. Some don't. "He who does the work
makes the decisions."
> I clicked that URL link in my mail client and got this message from my Web
> browser:
>
> "Internet Explorer cannot download server-control from
> emacsbugs.donarmstrong.com. Internet Explorer was not able
> to open this Internet site. The requested site is either
> unavailable or cannot be found. Please try again later."
>
> Where can I find the instructions for reopening etc. bugs? Is there
> another URL, which I might be able to get to?
That URL works fine with any browser, including IE I'm sure. That
message is highly unlikely to indicate a *browser* problem; it usually
means that the DNS lookup failed. This regularly happens to me on Mac
as well as Windows (with hosts that are provably up, simply by routing
around the Mac- or Windows-induced failures). My guess is that their
resolvers cache failures aggressively and apparently assume that if
you miss the first time and try again, it's user brain damage rather
than a temporary network glitch, so they don't bother to try the DNS.
> Oh - I see - that the URL works in Google Chrome. So your site
> appears to be limited to particular browsers (and excludes the most
> commonly used browser).
There's nothing Don can do about a nameservice failure in your system,
so I don't see any justification for your tone.