Re: [O] 911 and Call Centers was employment stats that don't change (fwd)

[Tim Cross]

I doubt it would be feasible.

Things like 911 call centres need real-time responsive apps which
interface with different emergency services and where tasks are shared
across a team and data is recorded in a consistent and standardised
manner. They also need to be robust, fault tolerant and distributed with
the ability to interface with many different comms channels.

Bottom line, a highly complex system with demanding requirements that
can be tested and are reproducible.

Org is not strong in the collaboration area, does not interface well
with other systems in real-time, is free form and unstructured and
unlikely to handle the complex requirements of an emergency call
centre. You will likely find there are only a handful of recognised apps
which fulfil the requirements and they will be very
specialised. Unfortunately, they are likely to also have very poor
accessibility support.

Tim

Jude DaShiell writes:

> Is org-mode or a special-purpose contribution being used to handle 911 
> response centers and call center activities?
> If not, is org-mode even feasible for this kind of work?


-- 
Tim Cross