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[Fmsystem-commits] [15406] More on helpdesk
|
From: |
sigurdne |
|
Subject: |
[Fmsystem-commits] [15406] More on helpdesk |
|
Date: |
Wed, 3 Aug 2016 08:29:23 +0000 (UTC) |
Revision: 15406
http://svn.sv.gnu.org/viewvc/?view=rev&root=fmsystem&revision=15406
Author: sigurdne
Date: 2016-08-03 08:29:22 +0000 (Wed, 03 Aug 2016)
Log Message:
-----------
More on helpdesk
Modified Paths:
--------------
trunk/helpdesk/inc/class.botts.inc.php
trunk/helpdesk/inc/class.sotts.inc.php
trunk/helpdesk/inc/class.uitts.inc.php
Modified: trunk/helpdesk/inc/class.botts.inc.php
===================================================================
--- trunk/helpdesk/inc/class.botts.inc.php 2016-08-03 08:29:02 UTC (rev
15405)
+++ trunk/helpdesk/inc/class.botts.inc.php 2016-08-03 08:29:22 UTC (rev
15406)
@@ -1007,7 +1007,7 @@
return $receipt;
}
- public function update_ticket( &$data, $id, $receipt = array(),
$values_attribute = array() )
+ public function update_ticket( &$data, $id, $receipt = array(),
$values_attribute = array() , $simple = false)
{
if ($values_attribute && is_array($values_attribute))
{
@@ -1038,10 +1038,9 @@
}
}
- $receipt = $this->so->update_ticket($data, $id,
$receipt, $values_attribute, $this->simple);
+ $receipt = $this->so->update_ticket($data, $id,
$receipt, $values_attribute, $simple);
$this->fields_updated = $this->so->fields_updated;
-
reset($custom_functions);
foreach ($custom_functions as $entry)
Modified: trunk/helpdesk/inc/class.sotts.inc.php
===================================================================
--- trunk/helpdesk/inc/class.sotts.inc.php 2016-08-03 08:29:02 UTC (rev
15405)
+++ trunk/helpdesk/inc/class.sotts.inc.php 2016-08-03 08:29:22 UTC (rev
15406)
@@ -829,6 +829,50 @@
}
}
}
+ if ($ticket['assignedto'] && ( ($oldassigned !=
$ticket['assignedto']) && $ticket['assignedto'] != 'ignore'))
+ {
+ $this->fields_updated[] = 'assignedto';
+
+ $value_set = array('assignedto' =>
$ticket['assignedto']);
+ $value_set =
$this->db->validate_update($value_set);
+
+ $this->db->query("update
phpgw_helpdesk_tickets set $value_set where id='$id'", __LINE__, __FILE__);
+ $this->historylog->add('A', $id,
$ticket['assignedto'], $oldassigned);
+ }
+
+ if (($oldgroup_id != $ticket['group_id']) &&
$ticket['group_id'] != 'ignore')
+ {
+ $this->fields_updated[] = 'group_id';
+
+ $value_set = array('group_id' =>
$ticket['group_id']);
+ $value_set =
$this->db->validate_update($value_set);
+
+ $this->db->query("update
phpgw_helpdesk_tickets set $value_set where id='$id'", __LINE__, __FILE__);
+ $this->historylog->add('G', $id,
(int)$ticket['group_id'], $oldgroup_id);
+ }
+
+ if ($ticket['priority'] && $oldpriority !=
$ticket['priority'])
+ {
+ $this->fields_updated[] = 'priority';
+ $this->db->query("update
phpgw_helpdesk_tickets set priority='" . $ticket['priority']
+ . "' where id='$id'", __LINE__,
__FILE__);
+ $this->historylog->add('P', $id,
$ticket['priority'], $oldpriority);
+ }
+
+ if ($old_contact_id != $ticket['contact_id'])
+ {
+ $contact_id =
(int)$ticket['contact_id'];
+ $this->fields_updated[] = 'contact_id';
+ $this->db->query("update
phpgw_helpdesk_tickets set contact_id={$contact_id} WHERE id=$id", __LINE__,
__FILE__);
+ }
+
+ if ($ticket['cat_id'] && ( ($oldcat_id !=
$ticket['cat_id']) && $ticket['cat_id'] != 'ignore'))
+ {
+ $this->fields_updated[] = 'cat_id';
+ $this->db->query("update
phpgw_helpdesk_tickets set cat_id='" . $ticket['cat_id']
+ . "' where id='$id'", __LINE__,
__FILE__);
+ $this->historylog->add('T', $id,
$ticket['cat_id'], $oldcat_id);
+ }
}
if (($old_note != $ticket['note']) && $ticket['note'])
@@ -840,6 +884,24 @@
unset($_history_id);
}
+ $value_set = array();
+
+ $data_attribute =
$this->custom->prepare_for_db('phpgw_helpdesk_tickets', $values_attribute);
+
+ if (isset($data_attribute['value_set']))
+ {
+ foreach ($data_attribute['value_set'] as
$input_name => $value)
+ {
+ $this->fields_updated[] = $input_name;
+ $value_set[$input_name] = $value;
+ }
+ }
+
+ $value_set['modified_date'] = time();
+
+ $value_set = $this->db->validate_update($value_set);
+ $this->db->query("UPDATE phpgw_helpdesk_tickets SET
$value_set WHERE id={$id}", __LINE__, __FILE__);
+
if (isset($this->fields_updated) &&
$this->fields_updated && $simple)
{
$receipt['message'][] = array('msg' =>
lang('Ticket1 has been updated'));
@@ -917,51 +979,7 @@
}
}
- if ($ticket['assignedto'] && ( ($oldassigned !=
$ticket['assignedto']) && $ticket['assignedto'] != 'ignore'))
- {
- $this->fields_updated[] = 'assignedto';
- $value_set = array('assignedto' =>
$ticket['assignedto']);
- $value_set =
$this->db->validate_update($value_set);
-
- $this->db->query("update phpgw_helpdesk_tickets
set $value_set where id='$id'", __LINE__, __FILE__);
- $this->historylog->add('A', $id,
$ticket['assignedto'], $oldassigned);
- }
-
- if (($oldgroup_id != $ticket['group_id']) &&
$ticket['group_id'] != 'ignore')
- {
- $this->fields_updated[] = 'group_id';
-
- $value_set = array('group_id' =>
$ticket['group_id']);
- $value_set =
$this->db->validate_update($value_set);
-
- $this->db->query("update phpgw_helpdesk_tickets
set $value_set where id='$id'", __LINE__, __FILE__);
- $this->historylog->add('G', $id,
(int)$ticket['group_id'], $oldgroup_id);
- }
-
- if ($ticket['priority'] && $oldpriority !=
$ticket['priority'])
- {
- $this->fields_updated[] = 'priority';
- $this->db->query("update phpgw_helpdesk_tickets
set priority='" . $ticket['priority']
- . "' where id='$id'", __LINE__,
__FILE__);
- $this->historylog->add('P', $id,
$ticket['priority'], $oldpriority);
- }
-
- if ($old_contact_id != $ticket['contact_id'])
- {
- $contact_id = (int)$ticket['contact_id'];
- $this->fields_updated[] = 'contact_id';
- $this->db->query("update phpgw_helpdesk_tickets
set contact_id={$contact_id} WHERE id=$id", __LINE__, __FILE__);
- }
-
- if ($ticket['cat_id'] && ( ($oldcat_id !=
$ticket['cat_id']) && $ticket['cat_id'] != 'ignore'))
- {
- $this->fields_updated[] = 'cat_id';
- $this->db->query("update phpgw_helpdesk_tickets
set cat_id='" . $ticket['cat_id']
- . "' where id='$id'", __LINE__,
__FILE__);
- $this->historylog->add('T', $id,
$ticket['cat_id'], $oldcat_id);
- }
-
/*
if ($old_billable_rate != $ticket['billable_rate'])
{
@@ -983,127 +1001,15 @@
{
$ticket['billable_hours'] =
(float)str_replace(',', '.', $ticket['billable_hours']);
$ticket['billable_hours'] +=
(float)$old_billable_hours;
-// }
-// if ((float)$old_billable_hours !=
$ticket['billable_hours'])
-// {
$this->db->query("UPDATE phpgw_helpdesk_tickets
SET billable_hours='{$ticket['billable_hours']}'"
. " WHERE id='{$id}'", __LINE__,
__FILE__);
$this->historylog->add('H', $id,
$ticket['billable_hours'], $old_billable_hours);
$receipt['message'][] = array('msg' =>
lang('billable hours has been updated'));
}
- if (isset($ticket['location']) && $ticket['location'])
- {
- $ticket['location_code'] = implode('-',
$ticket['location']);
- }
- if (isset($ticket['location_code']) &&
$ticket['location_code'] && ($oldlocation_code != $ticket['location_code']))
- {
- $interlink = CreateObject('property.interlink');
- if ($interlink->get_relation('helpdesk',
'.ticket', $id, 'origin') || $interlink->get_relation('helpdesk', '.ticket',
$id, 'target'))
- {
- $receipt['message'][] = array('msg' =>
lang('location could not be changed'));
- }
- else
- {
- $value_set = array();
-
- $_address = array();
- if (isset($ticket['street_name']) &&
$ticket['street_name'])
- {
- $_address[] =
"{$ticket['street_name']} {$ticket['street_number']}";
- }
-
- if (isset($ticket['location_name']) &&
$ticket['location_name'])
- {
- $_address[] =
$ticket['location_name'];
- }
-
- if (isset($ticket['additional_info'])
&& $ticket['additional_info'])
- {
- foreach
($ticket['additional_info'] as $key => $value)
- {
- if ($value)
- {
- $_address[] =
"{$key}|{$value}";
- }
- }
- }
-
-
- if (isset($ticket['extra']['p_num']) &&
$ticket['extra']['p_num'] && $ticket['extra']['p_entity_id'] &&
$ticket['extra']['p_cat_id'])
- {
- $entity =
CreateObject('property.soadmin_entity');
- $entity_category =
$entity->read_single_category($ticket['extra']['p_entity_id'],
$ticket['extra']['p_cat_id']);
- }
-
- if (isset($entity_category) &&
$entity_category)
- {
- $_address[] =
"{$entity_category['name']}::{$ticket['extra']['p_num']}";
- }
-
- $address =
$this->db->db_addslashes(implode('::', $_address));
-
- unset($_address);
-
- $value_set['address'] = $address;
-
- if (isset($ticket['location_code']) &&
$ticket['location_code'])
- {
- $value_set['location_code'] =
$ticket['location_code'];
- }
-
- $admin_location =
CreateObject('property.soadmin_location');
- $admin_location->read(false);
-
- // Delete old values for location - in
case of moving up in the hierarchy
- $metadata =
$this->db->metadata('phpgw_helpdesk_tickets');
- for ($i = 1; $i <
$admin_location->total_records + 1; $i++)
- {
- if (isset($metadata["loc{$i}"]))
- {
- $value_set["loc{$i}"] =
false;
- }
- }
-
- if (isset($ticket['location']) &&
is_array($ticket['location']))
- {
- foreach ($ticket['location'] as
$column => $value)
- {
- $value_set[$column] =
$value;
- }
- }
-
-
- $value_set =
$this->db->validate_update($value_set);
-
- $this->db->query("UPDATE
phpgw_helpdesk_tickets SET $value_set WHERE id={$id}", __LINE__, __FILE__);
-
- $this->historylog->add('L', $id,
$ticket['location_code'], $oldlocation_code);
- $receipt['message'][] = array('msg' =>
lang('Location has been updated'));
- }
- unset($interlink);
- }
-
$value_set = array();
- $data_attribute =
$this->custom->prepare_for_db('phpgw_helpdesk_tickets', $values_attribute);
-
- if (isset($data_attribute['value_set']))
- {
- foreach ($data_attribute['value_set'] as
$input_name => $value)
- {
- $value_set[$input_name] = $value;
- }
- }
-
- $value_set['modified_date'] = time();
-
- $value_set = $this->db->validate_update($value_set);
- $this->db->query("UPDATE phpgw_helpdesk_tickets SET
$value_set WHERE id={$id}", __LINE__, __FILE__);
-
- $value_set = array();
-
if (isset($ticket['extra']) &&
is_array($ticket['extra']) && $ticket['extra'])
{
foreach ($ticket['extra'] as $column => $value)
Modified: trunk/helpdesk/inc/class.uitts.inc.php
===================================================================
--- trunk/helpdesk/inc/class.uitts.inc.php 2016-08-03 08:29:02 UTC (rev
15405)
+++ trunk/helpdesk/inc/class.uitts.inc.php 2016-08-03 08:29:22 UTC (rev
15406)
@@ -553,7 +553,7 @@
'list' => $values_combo_box[3]
);
- if(!$this->simple)
+ if(!$this->_simple)
{
$values_combo_box[0] =
$this->cats->formatted_xslt_list(array('format' => 'filter',
'selected' => $this->cat_id, 'globals'
=> true, 'use_acl' => $this->_category_acl));
@@ -751,119 +751,121 @@
'parameters' => json_encode($parameters)
);
-
- $jasper = execMethod('property.sojasper.read',
array('location_id' => $GLOBALS['phpgw']->locations->get_id('helpdesk',
$this->acl_location)));
-
- foreach ($jasper as $report)
+ if(!$this->_simple)
{
- $data['datatable']['actions'][] = array
- (
- 'my_name' => 'edit',
- 'text' => lang('open JasperReport %1 in
new window', $report['title']),
- 'action' =>
$GLOBALS['phpgw']->link('/index.php', array
- (
- 'menuaction' =>
'helpdesk.uijasper.view',
- 'jasper_id' => $report['id'],
- 'target' => '_blank'
- )),
- 'parameters' => json_encode($parameters)
- );
- }
+ $jasper = execMethod('property.sojasper.read',
array('location_id' => $GLOBALS['phpgw']->locations->get_id('helpdesk',
$this->acl_location)));
- if ($this->acl_delete)
- {
- $data['datatable']['actions'][] = array
- (
- 'my_name' => 'delete',
- 'statustext' => lang('delete the
ticket'),
- 'text' => lang('delete'),
- 'confirm_msg' => lang('do you really
want to delete this ticket'),
- 'action' =>
$GLOBALS['phpgw']->link('/index.php', array
- (
- 'menuaction' =>
'helpdesk.uitts.delete'
- )),
- 'parameters' => json_encode($parameters)
- );
- }
-
- if
(isset($GLOBALS['phpgw_info']['user']['preferences']['helpdesk']['tts_status_link'])
&&
$GLOBALS['phpgw_info']['user']['preferences']['helpdesk']['tts_status_link'] ==
'yes' && $this->acl_edit)
- {
- $status['X'] = array
- (
- 'status' => lang('closed'),
- );
- $status['O'] = array
- (
- 'status' =>
isset($this->bo->config->config_data['tts_lang_open']) &&
$this->bo->config->config_data['tts_lang_open'] ?
$this->bo->config->config_data['tts_lang_open'] : lang('Open'),
- );
-
- $custom_status = $this->bo->get_custom_status();
-
- foreach ($custom_status as $custom)
+ foreach ($jasper as $report)
{
- $status["C{$custom['id']}"] = array
- (
- 'status' => $custom['name'],
- );
- }
-
- foreach ($status as $status_code =>
$status_info)
- {
$data['datatable']['actions'][] = array
(
- 'my_name' => 'status',
- 'statustext' =>
$status_info['status'],
- 'text' => lang('change to') . '
status: ' . $status_info['status'],
- 'confirm_msg' => lang('do you
really want to change the status to %1', $status_info['status']),
+ 'my_name' => 'edit',
+ 'text' => lang('open
JasperReport %1 in new window', $report['title']),
'action' =>
$GLOBALS['phpgw']->link('/index.php', array
(
- 'menuaction' =>
'helpdesk.uitts.edit_status',
- 'edit_status' => true,
- 'new_status' =>
$status_code,
- 'second_display' =>
true,
- 'sort' => $this->sort,
- 'order' => $this->order,
- 'cat_id' =>
$this->cat_id,
- 'filter' =>
$this->filter,
- 'user_filter' =>
$this->user_filter,
- 'query' => $this->query,
- 'district_id' =>
$this->district_id,
- 'allrows' =>
$this->allrows,
- 'delete' => 'dummy'//
FIXME to trigger the json in property.js.
+ 'menuaction' =>
'helpdesk.uijasper.view',
+ 'jasper_id' =>
$report['id'],
+ 'target' => '_blank'
)),
'parameters' =>
json_encode($parameters)
);
}
- $_priorities = $this->bo->get_priority_list();
-
- foreach ($_priorities as $_priority_info)
+ if ($this->acl_delete)
{
$data['datatable']['actions'][] = array
(
- 'my_name' => 'priority',
- 'statustext' =>
$_priority_info['name'],
- 'text' => lang('change to') . '
' . lang('priority') . ': ' . $_priority_info['name'],
- 'confirm_msg' => lang('do you
really want to change the priority to %1', $_priority_info['name']),
+ 'my_name' => 'delete',
+ 'statustext' => lang('delete
the ticket'),
+ 'text' => lang('delete'),
+ 'confirm_msg' => lang('do you
really want to delete this ticket'),
'action' =>
$GLOBALS['phpgw']->link('/index.php', array
(
- 'menuaction' =>
'helpdesk.uitts.edit_priority',
- 'edit_status' => true,
- 'new_priority' =>
$_priority_info['id'],
- 'second_display' =>
true,
- 'sort' => $this->sort,
- 'order' => $this->order,
- 'cat_id' =>
$this->cat_id,
- 'filter' =>
$this->filter,
- 'user_filter' =>
$this->user_filter,
- 'query' => $this->query,
- 'district_id' =>
$this->district_id,
- 'allrows' =>
$this->allrows,
- 'delete' => 'dummy'//
FIXME to trigger the json in property.js.
+ 'menuaction' =>
'helpdesk.uitts.delete'
)),
'parameters' =>
json_encode($parameters)
);
}
+
+ if
(isset($GLOBALS['phpgw_info']['user']['preferences']['helpdesk']['tts_status_link'])
&&
$GLOBALS['phpgw_info']['user']['preferences']['helpdesk']['tts_status_link'] ==
'yes' && $this->acl_edit)
+ {
+ $status['X'] = array
+ (
+ 'status' => lang('closed'),
+ );
+ $status['O'] = array
+ (
+ 'status' =>
isset($this->bo->config->config_data['tts_lang_open']) &&
$this->bo->config->config_data['tts_lang_open'] ?
$this->bo->config->config_data['tts_lang_open'] : lang('Open'),
+ );
+
+ $custom_status =
$this->bo->get_custom_status();
+
+ foreach ($custom_status as $custom)
+ {
+ $status["C{$custom['id']}"] =
array
+ (
+ 'status' =>
$custom['name'],
+ );
+ }
+
+ foreach ($status as $status_code =>
$status_info)
+ {
+ $data['datatable']['actions'][]
= array
+ (
+ 'my_name' => 'status',
+ 'statustext' =>
$status_info['status'],
+ 'text' => lang('change
to') . ' status: ' . $status_info['status'],
+ 'confirm_msg' =>
lang('do you really want to change the status to %1', $status_info['status']),
+ 'action' =>
$GLOBALS['phpgw']->link('/index.php', array
+ (
+ 'menuaction' =>
'helpdesk.uitts.edit_status',
+ 'edit_status'
=> true,
+ 'new_status' =>
$status_code,
+
'second_display' => true,
+ 'sort' =>
$this->sort,
+ 'order' =>
$this->order,
+ 'cat_id' =>
$this->cat_id,
+ 'filter' =>
$this->filter,
+ 'user_filter'
=> $this->user_filter,
+ 'query' =>
$this->query,
+ 'district_id'
=> $this->district_id,
+ 'allrows' =>
$this->allrows,
+ 'delete' =>
'dummy'// FIXME to trigger the json in property.js.
+ )),
+ 'parameters' =>
json_encode($parameters)
+ );
+ }
+
+ $_priorities =
$this->bo->get_priority_list();
+
+ foreach ($_priorities as
$_priority_info)
+ {
+ $data['datatable']['actions'][]
= array
+ (
+ 'my_name' => 'priority',
+ 'statustext' =>
$_priority_info['name'],
+ 'text' => lang('change
to') . ' ' . lang('priority') . ': ' . $_priority_info['name'],
+ 'confirm_msg' =>
lang('do you really want to change the priority to %1',
$_priority_info['name']),
+ 'action' =>
$GLOBALS['phpgw']->link('/index.php', array
+ (
+ 'menuaction' =>
'helpdesk.uitts.edit_priority',
+ 'edit_status'
=> true,
+ 'new_priority'
=> $_priority_info['id'],
+
'second_display' => true,
+ 'sort' =>
$this->sort,
+ 'order' =>
$this->order,
+ 'cat_id' =>
$this->cat_id,
+ 'filter' =>
$this->filter,
+ 'user_filter'
=> $this->user_filter,
+ 'query' =>
$this->query,
+ 'district_id'
=> $this->district_id,
+ 'allrows' =>
$this->allrows,
+ 'delete' =>
'dummy'// FIXME to trigger the json in property.js.
+ )),
+ 'parameters' =>
json_encode($parameters)
+ );
+ }
+ }
}
if (count($data['datatable']['actions']) < 10)
@@ -1186,7 +1188,7 @@
$msgbox_data = (isset($receipt) ?
$this->bocommon->msgbox_data($receipt) : '');
- if (!$this->simple && $this->_show_finnish_date)
+ if (!$this->_simple && $this->_show_finnish_date)
{
$GLOBALS['phpgw']->jqcal->add_listener('values_finnish_date');
}
@@ -1208,7 +1210,7 @@
'custom_attributes' => array('attributes' =>
$values['attributes']),
'lookup_functions' =>
isset($values['lookup_functions']) ? $values['lookup_functions'] : '',
'contact_data' => $contact_data,
- 'simple' => $this->simple,
+ 'simple' => $this->_simple,
'show_finnish_date' =>
$this->_show_finnish_date,
'value_origin' => isset($values['origin_data'])
? $values['origin_data'] : '',
'value_origin_type' => (isset($origin) ?
$origin : ''),
@@ -1333,12 +1335,8 @@
$values = phpgw::get_var('values');
$values['contact_id'] = phpgw::get_var('contact',
'int', 'POST');
-// $values['ecodimb'] = phpgw::get_var('ecodimb');
$values['vendor_id'] = phpgw::get_var('vendor_id',
'int', 'POST');
$values['vendor_name'] = phpgw::get_var('vendor_name',
'string', 'POST');
-// $values['b_account_id'] =
phpgw::get_var('b_account_id', 'int', 'POST');
-// $values['b_account_name'] =
phpgw::get_var('b_account_name', 'string', 'POST');
-
$values_attribute = phpgw::get_var('values_attribute');
$receipt =
$GLOBALS['phpgw']->session->appsession('receipt', 'helpdesk');
@@ -1402,33 +1400,7 @@
}
- if ($access_order)
- {
- //test for budget
- $_ticket = $this->bo->read_single($id);
- if (!$_ticket['budget'] &&
((isset($values['order_id']) && $values['order_id']) &&
(!isset($values['budget']) || !$values['budget'])))
- {
- $receipt['error'][] =
array('msg' => lang('budget') . ': ' . lang('Missing value'));
- }
- unset($_ticket);
- $sogeneric =
CreateObject('property.sogeneric');
-
$sogeneric->get_location_info('ticket_status', false);
- $status_data =
$sogeneric->read_single(array('id' => (int)ltrim($values['status'], 'C')),
array());
-
- if (isset($status_data['actual_cost'])
&& $status_data['actual_cost'])
- {
- if (!$values['actual_cost'] ||
!abs($values['actual_cost']) > 0)
- {
- $receipt['error'][] =
array('msg' => lang('actual cost') . ': ' . lang('Missing value'));
- }
- else if
(!is_numeric($values['actual_cost']))
- {
- $receipt['error'][] =
array('msg' => lang('budget') . ': ' . lang('Please enter a numeric value'));
- }
- }
- }
-
if (isset($values['takeover']) &&
$values['takeover'])
{
$values['assignedto'] = $this->account;
@@ -1445,7 +1417,7 @@
}
}
*/
- $receipt = $this->bo->update_ticket($values,
$id, $receipt, $values_attribute);
+ $receipt = $this->bo->update_ticket($values,
$id, $receipt, $values_attribute, $this->_simple);
if ((isset($values['send_mail']) &&
$values['send_mail']) ||
(isset($this->bo->config->config_data['mailnotification']) &&
$this->bo->config->config_data['mailnotification'] && $this->bo->fields_updated
) ||
(isset($GLOBALS['phpgw_info']['user']['preferences']['helpdesk']['tts_notify_me'])
&& $GLOBALS['phpgw_info']['user']['preferences']['helpdesk']['tts_notify_me']
== 1 && $this->bo->fields_updated
@@ -1745,7 +1717,7 @@
'my_groups' => json_encode($my_groups),
'custom_attributes' => array('attributes' =>
$ticket['attributes']),
'lookup_functions' =>
isset($ticket['lookup_functions']) ? $ticket['lookup_functions'] : '',
- 'simple' => $this->simple,
+ 'simple' => $this->_simple,
'send_response' =>
isset($this->bo->config->config_data['tts_send_response']) ?
$this->bo->config->config_data['tts_send_response'] : '',
'disable_priority' =>
isset($this->bo->config->config_data['disable_priority']) ?
$this->bo->config->config_data['disable_priority'] : '',
'value_sms_phone' => $ticket['contact_phone'],
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