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[Gnash-commit] gnash/doc/C bugreport.xml usermanual/bugreport.xml
From: |
Rob Savoye |
Subject: |
[Gnash-commit] gnash/doc/C bugreport.xml usermanual/bugreport.xml |
Date: |
Sun, 02 Mar 2008 15:53:32 +0000 |
CVSROOT: /sources/gnash
Module name: gnash
Changes by: Rob Savoye <rsavoye> 08/03/02 15:53:32
Added files:
doc/C : bugreport.xml
Removed files:
doc/C/usermanual: bugreport.xml
Log message:
Move file up one directory so it can be shared.
CVSWeb URLs:
http://cvs.savannah.gnu.org/viewcvs/gnash/doc/C/bugreport.xml?cvsroot=gnash&rev=1.1
http://cvs.savannah.gnu.org/viewcvs/gnash/doc/C/usermanual/bugreport.xml?cvsroot=gnash&r1=1.6&r2=0
Patches:
Index: bugreport.xml
===================================================================
RCS file: bugreport.xml
diff -N bugreport.xml
--- /dev/null 1 Jan 1970 00:00:00 -0000
+++ bugreport.xml 2 Mar 2008 15:53:31 -0000 1.1
@@ -0,0 +1,125 @@
+<chapter id="bugreport">
+ <title>Reporting Bugs</title>
+
+ <para>
+ The Gnash project relies on the community of Gnash users to test
+ the player, feedback is critical to any successful project. Not
+ only does it let us know that people use Gnash, but it helps us
+ understand the community's needs. Gnash uses a bug tracker on
+ <ulink url="http://savannah.gnu.org" /> to manage these reports.
+ </para>
+
+ <para>
+ When filing a report, please follow the guidelines below. The better
+ your bug report is, the easier it will be for the developers to
+ address the issue. Bug reports without enough information will
+ initially be asked to provide this information anyway. Adding
+ critical details, like the Operating System you are on, it's
+ version, and any relevant error messages from Gnash that you get.
+ </para>
+
+ <sect1 id="bugstep_package">
+ <title>Get a Fresh Binary Package</title>
+ <para>
+ For starters, it's a good idea to obtain a copy of the latest
+ snapshot. Although Gnash is primarily released as source, the
+ Gnash build infrastructure allows the automated building of
+ binary packages. Often the version of Gnash as packaged by a
+ GNU/Linux or BSD distribution is based on the last official
+ release, which could be months out of date. It is helpful if
+ this is the case to try a newer packaged build of Gnash.
+ </para>
+
+ <para>
+ You can get a fresh binary package of Gnash, as well as recent
+ source packages from
+ <ulink type="http"
+ url="http://www.getgnash.org/packages/">
+ http://www.getgnash.org/packages
+ </ulink>.
+ </para>
+ </sect1>
+
+ <sect1 id="bugstep_search">
+ <title>Determine if the bug was previously reported</title>
+ <para>
+ Search the <ulink type="https"
+ url="https://savannah.gnu.org/bugs/?group=gnash">Gnash
+ bug tracker</ulink> to see if the bug has already been identified.
+ </para>
+ <para>
+ If the issue has already been reported, you should not file
+ a bug report. However, you may add some additional information
+ to the ticket if you feel that it will be beneficial to the
+ developers. For instance, if someone reported a memory issue
+ on Ubuntu GNU/Linux, and you noticed the same problem on OpenBSD,
+ your stacktrace would be useful. Conversely, adding a "me too"
+ note to a feature request is not helpful.
+ </para>
+ </sect1>
+
+ <sect1 id="bugstep_guidelines">
+ <title>Review the bug writing guidelines</title>
+ <para>
+ A good bug report should be precise, explicit, and discrete.
+ This means that there should be just one bug per ticket, and
+ that a ticket should contain the following information:
+ </para>
+ <itemizedlist mark="opencircle">
+ <listitem>
+ <para>
+ An overview of the problem;
+ </para>
+ </listitem>
+ <listitem>
+ <para>
+ Instructions on how to replicate the bug;
+ </para>
+ </listitem>
+ <listitem>
+ <para>
+ A description of what happened when you performed the steps
+ to replicate the bug, and what you expected to happen;
+ </para>
+ </listitem>
+ <listitem>
+ <para>
+ Your system information: operating system name and version, as
+ well as the versions of major development dependencies;
+ </para>
+ </listitem>
+ <listitem>
+ <para>
+ The release number or checkout timestamp for the version of Gnash
+ where you observe the problem;
+ </para>
+ </listitem>
+ <listitem>
+ <para>
+ The file <filename>config.log</filename>, which should be
+ attached as a file;
+ </para>
+ </listitem>
+ <listitem>
+ <para>
+ A descriptive title.
+ </para>
+ </listitem>
+ </itemizedlist>
+ <para>
+ Include any additional information that you feel might be useful
+ to the developers.
+ </para>
+ </sect1>
+
+ <sect1 id="bugstep_file">
+ <title>Filing a bug report</title>
+ <para>
+ After following the steps described above, you can file a bug report at
+ <ulink type="https"
+ url="https://savannah.gnu.org/bugs/?group=gnash" />.
+ </para>
+ </sect1>
+
+</chapter>
+
Index: usermanual/bugreport.xml
===================================================================
RCS file: usermanual/bugreport.xml
diff -N usermanual/bugreport.xml
--- usermanual/bugreport.xml 26 Feb 2008 15:20:50 -0000 1.6
+++ /dev/null 1 Jan 1970 00:00:00 -0000
@@ -1,125 +0,0 @@
-<chapter id="bugreport">
- <title>Reporting Bugs</title>
-
- <para>
- The Gnash project relies on the community of Gnash users to test
- the player, feedback is critical to any successful project. Not
- only does it let us know that people use Gnash, but it helps us
- understand the community's needs. Gnash uses a bug tracker on
- <ulink url="http://savannah.gnu.org" /> to manage these reports.
- </para>
-
- <para>
- When filing a report, please follow the guidelines below. The better
- your bug report is, the easier it will be for the developers to
- address the issue. Bug reports without enough information will
- initially be asked to provide this information anyway. Adding
- critical details, like the Operating System you are on, it's
- version, and any relevant error messages from Gnash that you get.
- </para>
-
- <sect1 id="bugstep_package">
- <title>Get a Fresh Binary Package</title>
- <para>
- For starters, it's a good idea to obtain a copy of the latest
- snapshot. Although Gnash is primarily released as source, the
- Gnash build infrastructure allows the automated building of
- binary packages. Often the version of Gnash as packaged by a
- GNU/Linux or BSD distribution is based on the last official
- release, which could be months out of date. It is helpful if
- this is the case to try a newer packaged build of Gnash.
- </para>
-
- <para>
- You can get a fresh binary package of Gnash, as well as recent
- source packages from
- <ulink type="http"
- url="http://www.getgnash.org/packages/">
- http://www.getgnash.org/packages
- </ulink>.
- </para>
- </sect1>
-
- <sect1 id="bugstep_search">
- <title>Determine if the bug was previously reported</title>
- <para>
- Search the <ulink type="https"
- url="https://savannah.gnu.org/bugs/?group=gnash">Gnash
- bug tracker</ulink> to see if the bug has already been identified.
- </para>
- <para>
- If the issue has already been reported, you should not file
- a bug report. However, you may add some additional information
- to the ticket if you feel that it will be beneficial to the
- developers. For instance, if someone reported a memory issue
- on Ubuntu GNU/Linux, and you noticed the same problem on OpenBSD,
- your stacktrace would be useful. Conversely, adding a "me too"
- note to a feature request is not helpful.
- </para>
- </sect1>
-
- <sect1 id="bugstep_guidelines">
- <title>Review the bug writing guidelines</title>
- <para>
- A good bug report should be precise, explicit, and discrete.
- This means that there should be just one bug per ticket, and
- that a ticket should contain the following information:
- </para>
- <itemizedlist mark="opencircle">
- <listitem>
- <para>
- An overview of the problem;
- </para>
- </listitem>
- <listitem>
- <para>
- Instructions on how to replicate the bug;
- </para>
- </listitem>
- <listitem>
- <para>
- A description of what happened when you performed the steps
- to replicate the bug, and what you expected to happen;
- </para>
- </listitem>
- <listitem>
- <para>
- Your system information: operating system name and version, as
- well as the versions of major development dependencies;
- </para>
- </listitem>
- <listitem>
- <para>
- The release number or checkout timestamp for the version of Gnash
- where you observe the problem;
- </para>
- </listitem>
- <listitem>
- <para>
- The file <filename>config.log</filename>, which should be
- attached as a file;
- </para>
- </listitem>
- <listitem>
- <para>
- A descriptive title.
- </para>
- </listitem>
- </itemizedlist>
- <para>
- Include any additional information that you feel might be useful
- to the developers.
- </para>
- </sect1>
-
- <sect1 id="bugstep_file">
- <title>Filing a bug report</title>
- <para>
- After following the steps described above, you can file a bug report at
- <ulink type="https"
- url="https://savannah.gnu.org/bugs/?group=gnash" />.
- </para>
- </sect1>
-
-</chapter>
-
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