Not sure if this is a Gruniad (sic) misquote or a mispoken phrase by the CEO....either way on point and quite funny.
“Our aim is of course to fully understand this anomaly,” said Stephane Israel, Arianespace chairman and chief executive. “While it is too early to determine the exact causes, we would like to offer our sincere
excuses to ESA and the European commission for this orbital injection that did not meet expectations.”
http://www.theguardian.com/technology/2014/aug/24/galileo-gps-satellites-launched-into-wrong-orbit