Re: Unable to submit PR

[Yngve Svendsen]

At 10:38 17.05.2001 +0900, Lakshmi Narayanan wrote:
> Hi,
>
>    Recently I have installed Gnats 3.113 in Red Hat Linux release 6.2.
> And I face the following problems:
>
>    1. Running gnatsd says '520 You are not in the host access list' error.
>    2. I could not submit PR.  The PR is stored as a mail with the following
> error msg.
>    ----- The following addresses had permanent fatal errors -----
> "| /usr/local/gnats/libexec/gnats/queue-pr -q"
>     (expanded from: bug-q)
>
>    ----- Transcript of session follows -----
> sh: queue-pr not available for sendmail programs
> 554 "| /usr/local/gnats/libexec/gnats/queue-pr -q"... Service unavailable

You have a secured sendmail installation, and in order for sendmail to 
invoke a program from a mail alias, you need to tell sendmail that the 
program is safe. This is done by symbolically linking from the directory 
/etc/smrsh to the program you want to have sendmail start. Do as follows if 
your sendmail and GNATS installations are fairly standard:

cd /etc
mkdir smrsh (if the smrsh dir isn't already there)
cd smrsh
Then make a symbolic link "queue-pr" from the smrsh dir to the queue-pr 
program:
ln -s /path to/queue-pr queue-pr

That should do it.

Yngve Svendsen
IS Engineer
Clustra AS, Trondheim, Norway
address@hidden