Re: Why do so many newcomers post to bug-lilypond?

[David Rogers]

On 2008-11-03 at 11:25, Laura Conrad wrote:

> > > > > > "David" == David Rogers <address@hidden> writes:
>
> David> Perhaps every time the bugs list is mentioned anywhere, it should come
> David> with a notice "The bugs list is for the Lilypond programmers only. For
> David> any kind of help with the software, please write to [link to user
> David> list]".
>
> David> I know, that part about programmers is perhaps not strictly 100% true,
> David> but it's what newbies should hear.
>
> I disagree.  Reporting bugs has nothing to do with programming.
>
> How about:
>
> The bugs list is for experienced lilypond users to report
> malfunctions in the software.  If you're having trouble learning
> to use the software, you can get help on the lilypond-user list.

The new user's answer to this is, unfortunately, "I'm not having 
trouble learning to use it at all - it simply won't run! This is 
most certainly a bug!"

Your text, while strictly true and strictly the correct thing to 
write, is in fact misleading in this very strange case.

David