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From: | Andrea Guerra | MMT |
Subject: | Re: [Linphone-users] Transfer calls |
Date: | Tue, 5 Jan 2016 15:03:53 +0100 |
> What is not working? Which step? What did you get instead? Call is not transferred. Nothing changes. I downloaded and installed the latest Windows version. 1) I open Linphone 2) call one number 3) make a second phone call. Now Call 1 is on hold 4) I can now click the "Transfer" button and select to transfer the curren call to call 2, but nothing happens. I don't know who to create a LOG of that. Kind regards, Andrea Guerra MMT GmbH & Co. KG Web: www.mmt.io | Phone: +49 (0) 30 39886851 | Skype: mmt.andrea -----Ursprüngliche Nachricht----- Can you grab logs please? See https://wiki.linphone.org/wiki/index.php/Faq#I_have_a_problem._How_to_get_logs.2Ftools.2Fcontacts_to_troubleshoot_the_issue.3F if you need help about how to do it. Also please answer to the other questions to ease debugging. Thanks, Gautier Pelloux-Prayer Software Engineer @ Belledonne Communications > On 05 Jan 2016, at 14:41, Andrea Guerra | MMT <address@hidden> wrote: > > Hi, > > thanks for your reply. > > I make the first phone call > then make a second phone call > Call 1 is now on hold > The transfer button is now active, I can select to transfer it to call 1. > I click but nothing happens, Call 1 is still on hold, I'm still on the line with Call 2 > > I tried to transfer Call 1 to call 2, not working either. > > Kind regards, > > Andrea Guerra > > Hi, > > What is not working? Which step? What did you get instead? > > Cheers, > > Gautier Pelloux-Prayer > Software Engineer @ Belledonne Communications > >> On 05 Jan 2016, at 14:28, Andrea Guerra | MMT <address@hidden> wrote: >> >> Hi, >> >> how can I transfer a phone call? I tried the following procedure but it's not working: >> >> · Answer an incoming call or place an outbound call. Each call is shown on a tab beginning with Call #1. >> · Simply delete any text in the SIP address or phone number field on the top left hand corner of the Linphone window. >> · Enter the 4 digit extension number or 10 digit phone number into the SIP address or phone number you would like to transfer the call too. Press ENTER on your keyboard when finished. >> · This will automatically place Call #1 on hold and begin Call #2. >> · You may introduce yourself to Call #2 and ask for permission to transfer the call or simply continue to the next step to transfer the call. >> · Click the green Transfer button. You will be prompted to select the call you would like to Bridge. Select Call #1 from the list. >> · Call #1 has now been transferred to Call #2. Both calls should close and disappear from your screen automatically. >> >> what am I doing wrong? Is there something I should change in the settings? >> >> Thank you for your help, >> >> Andrea Guerra >> >> _______________________________________________ >> Linphone-users mailing list >> https://lists.nongnu.org/mailman/listinfo/linphone-users > > > _______________________________________________ > Linphone-users mailing list > https://lists.nongnu.org/mailman/listinfo/linphone-users > > > _______________________________________________ > Linphone-users mailing list > https://lists.nongnu.org/mailman/listinfo/linphone-users _______________________________________________ Linphone-users mailing list |
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