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[Phpgroupware-cvs] tts mailpipe.php viewticket_details.php
|
From: |
Dave Hall |
|
Subject: |
[Phpgroupware-cvs] tts mailpipe.php viewticket_details.php |
|
Date: |
Wed, 27 Dec 2006 00:44:51 +0000 |
CVSROOT: /cvsroot/phpgroupware
Module name: tts
Changes by: Dave Hall <skwashd> 06/12/27 00:44:51
Removed files:
. : mailpipe.php viewticket_details.php
Log message:
more uneeded files
CVSWeb URLs:
http://cvs.savannah.gnu.org/viewcvs/tts/mailpipe.php?cvsroot=phpgroupware&r1=1.1&r2=0
http://cvs.savannah.gnu.org/viewcvs/tts/viewticket_details.php?cvsroot=phpgroupware&r1=1.49&r2=0
Patches:
Index: mailpipe.php
===================================================================
RCS file: mailpipe.php
diff -N mailpipe.php
--- mailpipe.php 14 Oct 2006 05:39:41 -0000 1.1
+++ /dev/null 1 Jan 1970 00:00:00 -0000
@@ -1,157 +0,0 @@
-#!/usr/bin/php
-<?php
-/**
- * phpGroupWare TTS mail pipe interface
- *
- * This script allows you to add tickets via email
- * @internal all attachments are dropped/ignored
- * @author Dave Hall skwashd at phpgroupware org
- * @copyright (c) 2006 Free Software Foundation Inc
- */
-
- if ( $_SERVER['argc'] != 3
- || !isset($_SERVER['argv'][1]) || $_SERVER['argv'][1] !=
'--email'
- || !isset($_SERVER['argv'][2]) || !strlen($_SERVER['argv'][2]) )
- {
- fwrite(STDERR, "ERROR: TTS mailpipe called improperly!\n");
- fwrite(STDERR, "Usage: mailpipe.php --email address@hidden");
- fwrite(STDERR, "Exiting.\n");
- fwrite(STDERR, print_r($_SERVER['argv']) . "\nExiting.\n");
- return 1;
- }
- $email = $_SERVER['argv']['email'];
-
- $user = 'demo';
- $pass = 'guest';
-
- $GLOBALS['phpgw_info']['flags'] = array
-
(
-
'disable_Template_class' => true,
-
'login' => true,
-
'currentapp' => 'login',
-
'noheader' => true
-
);
- $phpgw_root = dirname($_SERVER['PHP_SELF']);
- include($phpgw_root . '/../header.inc.php');
-
- $sessionid = $GLOBALS['phpgw']->session->create($login,$passwd,'text');
-
- $raw_msg = file_get_contents('php://stdin');
-
- $decoder = createObject('phpgwapi.Mail_mimeDecode', $raw_msg, "\r\n");
-
- $msg = $decoder->decode(array('include_bodies' => true));
-
- unset($decoder);
- unset($raw_msg);
-
- $id_info = process_ticket_id($msg->headers['subject']);
-
- $ticket = array
- (
- 'acct_id' =>
process_from($msg->headers['from']),
- 'sender' =>
$msg->headers['from'],
- 'subject' =>
$msg->headers['subject'],
- 'target' => $id_info['queue'],
- 'ticket_id' => $id_info['id']
- );
-
- $body_found = false;
- if ( preg_match('/^text\/plain/',
$msg->parts[0]->headers['content-type']) )
- {
- $ticket['description'] =& $msg->parts[0]->body;
- $body_found = true;
- }
- elseif ( preg_match('/^multipart\/alternative/',
$msg->parts[0]->headers['content-type']) )
- {
- foreach ( $msg->parts[0]->parts as $part_no => $part )
- {
- if ( preg_match('/^text\/plain/',
$part->headers['content-type']) )
- {
- $ticket['description'] =&
$msg->parts[0]->parts[$part_no]->body;
- $body_found = true;
- break;
- }
- }
- }
- unset($msg);
-
- $ticket_created = false;
- if ( $body_found )
- {
- ExecMethod('tts.botts.process_mail', $ticket);
- terminate_session($sessionid);
- exit;
- }
- else
- {
- $errors[] = 'no valid body of message found';
- }
-
- if ( count($errors) )
- {
- fwrite(STDERR, "ERROR: TTS mailpipe could not find message
body!\n");
- fwrite(STDERR, "Exiting.\n");
- return 1;
- }
- terminate_session($sessionid);
-
- function process_from($from)
- {
- if ( ($pos = strpos($from, '<') ) !== false )
- {
- $from = substr($from, $pos + 1, -1);
- }
-
- $contacts = createObject('phpgwapi.contacts');
- $contact_id = $contacts->search(array('comm_data'), $from);
- unset($contacts);
- if ( is_array($contact_id) && count($contact_id) )
- {
- return ExecMethod('phpgwapi.accounts.search_person',
$contact_id);
- }
- return 0;
- }
-
- function process_received($str)
- {
- if ( ($start = strpos($str, '<') ) !== false )
- {
- $end = strpos($str, '>') - $start;
- return substr($str, $start + 1, $end -1);
- }
- return '';
- }
-
- /**
- * Get the ID and queue information for a ticket
- *
- *
- */
- function process_ticket_id($str)
- {
- $id_info = array
- (
- 'id' => 0,
- 'queue' => ''
- );
- if ( strpos($str, '[') === 0 )
- {
- $end = strpos($str, ']');
- if ( $start = strpos($str, '#') < $end )
- {
- $id_info = array
- (
- 'id' => substr($str, $start + 1,
$end - $start -1),
- 'queue' => substr($str, 1, $start -2)
- );
- }
- }
- return $id_info;
- }
-
- function terminate_session($sid)
- {
- $GLOBALS['phpgw']->session->destroy($sid,
$GLOBALS['phpgw']->session->kp3);
- }
-?>
\ No newline at end of file
Index: viewticket_details.php
===================================================================
RCS file: viewticket_details.php
diff -N viewticket_details.php
--- viewticket_details.php 14 Oct 2006 05:39:41 -0000 1.49
+++ /dev/null 1 Jan 1970 00:00:00 -0000
@@ -1,637 +0,0 @@
-<?php
- /**
- * Trouble Ticket System
- *
- * @copyright Copyright (C) 2000-2005 Free Software Foundation, Inc.
http://www.fsf.org/
- * @license http://www.gnu.org/licenses/gpl.html GNU General Public
License
- * @package tts
- * @version $Id: viewticket_details.php,v 1.49 2006/10/14 05:39:41
skwashd Exp $
- */
-
- $GLOBALS['phpgw_info']['flags'] = array('enable_nextmatchs_class' =>
true,
- 'enable_categories_class' =>
true,
- 'enable_config_class' =>
true,
- 'currentapp' =>
'tts',
- 'enable_vfs_class' => true
- );
- $submit = $_POST['submit'];
- $cancel = $_POST['cancel'];
- $ticket_id = (int) $_REQUEST['ticket_id'];
-
- if($submit)
- {
- $GLOBALS['phpgw_info']['flags']['noheader'] = True;
- $GLOBALS['phpgw_info']['flags']['nonavbar'] = True;
- $GLOBALS['phpgw_info']['flags']['enable_config_class'] = True;
- }
-
- /**
- * Include phpgroupware header
- */
- include('../header.inc.php');
-
- $GLOBALS['phpgw']->config->read_repository();
-
- if($cancel)
- {
-
$GLOBALS['phpgw']->redirect($GLOBALS['phpgw']->link('/tts/index.php'));
- }
-
-
- $GLOBALS['phpgw']->historylog =
createobject('phpgwapi.historylog','tts');
- $GLOBALS['phpgw']->historylog->types = array(
- 'R' => 'Re-opened',
- 'X' => 'Closed',
- 'O' => 'Opened',
- 'A' => 'Re-assigned',
- 'P' => 'Priority changed',
- 'T' => 'Category changed',
- 'S' => 'Subject changed',
- 'B' => 'Billing rate',
- 'H' => 'Billing hours',
- 'G' => 'Group ownership changed',
- 'Y' => 'Type',
- 'D' => 'Deadline',
- 'E' => 'Effort',
- 'L' => 'Platform'
- );
-
- if(!$submit)
- {
- // Have they viewed this ticket before ?
- $GLOBALS['phpgw']->db->query('select count(*) from
phpgw_tts_views where view_id='.$ticket_id.' '
- . "and view_account_id='" .
$GLOBALS['phpgw_info']['user']['account_id'] . "'",__LINE__,__FILE__);
- $GLOBALS['phpgw']->db->next_record();
-
- if(!$GLOBALS['phpgw']->db->f(0))
- {
- $GLOBALS['phpgw']->db->query("insert into
phpgw_tts_views values ('$ticket_id','"
- . $GLOBALS['phpgw_info']['user']['account_id']
. "','" . time() . "')",__LINE__,__FILE__);
- }
-
- // select the ticket that you selected
- $GLOBALS['phpgw']->db->query("select * from phpgw_tts_tickets
where ticket_id='$ticket_id'",__LINE__,__FILE__);
- $GLOBALS['phpgw']->db->next_record();
-
- $ticket['billable_hours'] =
$GLOBALS['phpgw']->db->f('ticket_billable_hours');
- $ticket['billable_rate'] =
$GLOBALS['phpgw']->db->f('ticket_billable_rate');
- $ticket['assignedto'] =
$GLOBALS['phpgw']->db->f('ticket_assignedto');
- $ticket['category'] =
$GLOBALS['phpgw']->db->f('ticket_category');
- $ticket['details'] =
$GLOBALS['phpgw']->db->f('ticket_details');
- $ticket['subject'] =
$GLOBALS['phpgw']->db->f('ticket_subject');
- $ticket['priority'] =
$GLOBALS['phpgw']->db->f('ticket_priority');
- $ticket['owner'] =
$GLOBALS['phpgw']->db->f('ticket_owner');
- $ticket['group'] =
$GLOBALS['phpgw']->db->f('ticket_group');
-
- $ticket['type'] =
$GLOBALS['phpgw']->categories->id2name($GLOBALS['phpgw']->db->f('ticket_type'));
- if ($GLOBALS['phpgw']->db->f('ticket_deadline') == '0000-00-00')
- {
- $ticket['deadline'] = '';
- }
- $ticket['deadline'] =
$GLOBALS['phpgw']->db->f('ticket_deadline');
-
- $ticket['effort'] =
$GLOBALS['phpgw']->db->f('ticket_effort');
- $ticket['platform'] =
$GLOBALS['phpgw']->categories->id2name($GLOBALS['phpgw']->db->f('ticket_platform'));
-
- $GLOBALS['phpgw']->db->query("SELECT name from phpgw_vfs where
directory like '/tts/" . $ticket_id . "' AND size > 0",__LINE__,__FILE__);
- $x = 0;
- while ($GLOBALS['phpgw']->db->next_record() != "")
- {
- $ticket['attachment'][$x] = '/tts/' . $ticket_id . '/'
. $GLOBALS['phpgw']->db->f('name');
- ++$x;
- }
-
-
$GLOBALS['phpgw']->template->set_file('viewticket','viewticket_details.tpl');
-
$GLOBALS['phpgw']->template->set_block('viewticket','options_select');
-
$GLOBALS['phpgw']->template->set_block('viewticket','additional_notes_row');
-
$GLOBALS['phpgw']->template->set_block('viewticket','additional_notes_row_empty');
-
$GLOBALS['phpgw']->template->set_block('viewticket','row_history');
-
$GLOBALS['phpgw']->template->set_block('viewticket','row_history_empty');
- $GLOBALS['phpgw']->template->set_block('viewticket','form');
-
- $messages .=
$GLOBALS['phpgw']->session->appsession('messages','tts');
- if($messages)
- {
-
$GLOBALS['phpgw']->template->set_var('messages',$messages);
-
$GLOBALS['phpgw']->session->appsession('messages','tts','');
- }
-
- if($GLOBALS['phpgw']->db->f('ticket_status') == 'C')
- {
- $GLOBALS['phpgw']->template->set_var('t_status','FIX
ME! time closed ' . __LINE__); //
$GLOBALS['phpgw']->common->show_date($GLOBALS['phpgw']->db->f('t_timestamp_closed')));
- }
- else
- {
- $GLOBALS['phpgw']->template->set_var('t_status',
lang('In progress'));
- }
-
- // Choose the correct priority to display
- $priority_selected[$ticket['priority']] = ' selected';
- $priority_comment[1] = ' - '.lang('Lowest');
- $priority_comment[5] = ' - '.lang('Medium');
- $priority_comment[10] = ' - '.lang('Highest');
-
- for($i=1; $i<=10; $i++)
- {
- $GLOBALS['phpgw']->template->set_var('optionname',
$i.$priority_comment[$i]);
- $GLOBALS['phpgw']->template->set_var('optionvalue', $i);
- $GLOBALS['phpgw']->template->set_var('optionselected',
$priority_selected[$i]);
-
$GLOBALS['phpgw']->template->parse('options_priority','options_select',true);
- }
-
- // assigned to
- $accounts = CreateObject('phpgwapi.accounts');
- $account_list = $accounts->get_list('accounts');
- $GLOBALS['phpgw']->template->set_var('optionname',lang('None'));
- $GLOBALS['phpgw']->template->set_var('optionvalue','0');
- $GLOBALS['phpgw']->template->set_var('optionselected','');
-
$GLOBALS['phpgw']->template->parse('options_assignedto','options_select',true);
-
- while(list($key,$entry) = each($account_list))
- {
-
$GLOBALS['phpgw']->accounts->get_account_name($entry['account_id'],$lid,$fname,$lname);
- if(!$fname && !$lname)
- continue;
- $employees_list[$entry['account_id']] =
$GLOBALS['phpgw']->common->display_fullname($lid,$fname,$lname);
-
- if(count($employees_list))
- {
- asort($employees_list);
- reset($employees_list);
- }
- }
-
- while (list($account_id,$account_name) = each($employees_list))
- {
- $selected = '';
- if ($account_id == $ticket['assignedto'])
- {
- $selected = 'selected';
- }
- $GLOBALS['phpgw']->template->set_var('optionname',
$account_name);
- $GLOBALS['phpgw']->template->set_var('optionvalue',
$account_id);
- $GLOBALS['phpgw']->template->set_var('optionselected',
$selected);
-
$GLOBALS['phpgw']->template->parse('options_assignedto','options_select',True);
- }
-
-
- // Figure out when it was opened and last closed
- $history_array =
$GLOBALS['phpgw']->historylog->return_array(array(),array('X','O'),'','',$ticket_id);
-
- while(is_array($history_array) && list(,$value) =
each($history_array))
- {
- if($value['status'] == 'O')
- {
- $ticket['opened'] =
$GLOBALS['phpgw']->common->show_date($value['datetime'] - ((60*60) *
$GLOBALS['phpgw_info']['user']['preferences']['common']['tz_offset']));
- }
-
- if($value['status'] == 'X')
- {
- $ticket['closed'] =
$GLOBALS['phpgw']->common->show_date($value['datetime'] - ((60*60) *
$GLOBALS['phpgw_info']['user']['preferences']['common']['tz_offset']));
- }
- }
-
- // group
-
- $group_list = array();
- $group_list =
$GLOBALS['phpgw']->accounts->membership($GLOBALS['phpgw_info']['user']['account_id']);
-
- while(list($key,$entry) = each($group_list))
- {
- $tag = '';
- if($entry['account_id'] == $ticket['group'])
- {
- $tag = 'selected';
- }
- $GLOBALS['phpgw']->template->set_var('optionname',
$entry['account_name']);
- $GLOBALS['phpgw']->template->set_var('optionvalue',
$entry['account_id']);
- $GLOBALS['phpgw']->template->set_var('optionselected',
$tag);
-
$GLOBALS['phpgw']->template->parse('options_group','options_select',true);
- }
-
-
$GLOBALS['phpgw']->template->set_var('options_category',$GLOBALS['phpgw']->categories->formated_list('select','',$ticket['category'],False));
-
- $ticket_status[$ticket['status']] = ' selected';
- $s = '<option value="O"' . $ticket_status['O'] . '>' .
lang('Open') . '</option>';
- $s .= '<option value="X"' . $ticket_status['X'] . '>' .
lang('Closed') . '</option>';
-
- $GLOBALS['phpgw']->template->set_var('options_status',$s);
-
$GLOBALS['phpgw']->template->set_var('lang_status',lang('Status'));
-
- /**************************************************************\
- * Display additional notes *
- \**************************************************************/
- $history_array =
$GLOBALS['phpgw']->historylog->return_array(array(),array('C'),'','',$ticket_id);
- while(is_array($history_array) && list(,$value) =
each($history_array))
- {
-
$GLOBALS['phpgw']->template->set_var('lang_date',lang('Date'));
-
$GLOBALS['phpgw']->template->set_var('lang_user',lang('User'));
-
-
$GLOBALS['phpgw']->template->set_var('value_date',$GLOBALS['phpgw']->common->show_date($value['datetime']
- ((60*60) *
$GLOBALS['phpgw_info']['user']['preferences']['common']['tz_offset'])));
-
$GLOBALS['phpgw']->template->set_var('value_user',$value['owner']);
-
-
$GLOBALS['phpgw']->template->set_var('value_note',nl2br(htmlspecialchars($value['new_value'])));
-
$GLOBALS['phpgw']->template->fp('rows_notes','additional_notes_row',True);
- }
-
- if(!count($history_array))
- {
-
$GLOBALS['phpgw']->template->set_var('lang_no_additional_notes',lang('No
additional notes'));
-
$GLOBALS['phpgw']->template->fp('rows_notes','additional_notes_row_empty',True);
- }
-
- /**************************************************************\
- * Display record history *
- \**************************************************************/
- $GLOBALS['phpgw']->template->set_var('lang_user',lang('User'));
- $GLOBALS['phpgw']->template->set_var('lang_date',lang('Date'));
-
$GLOBALS['phpgw']->template->set_var('lang_action',lang('Action'));
- $GLOBALS['phpgw']->template->set_var('lang_new_value',lang('New
Value'));
- $GLOBALS['phpgw']->template->set_var('lang_old_value',lang('Old
Value'));
-
- $history_array =
$GLOBALS['phpgw']->historylog->return_array(array('C'),array(),'','',$ticket_id);
- while(is_array($history_array) && list(,$value) =
each($history_array))
- {
-
$GLOBALS['phpgw']->nextmatchs->template_alternate_row_color($GLOBALS['phpgw']->template);
-
-
$GLOBALS['phpgw']->template->set_var('value_date',$GLOBALS['phpgw']->common->show_date($value['datetime']
- ((60*60) *
$GLOBALS['phpgw_info']['user']['preferences']['common']['tz_offset'])));
-
$GLOBALS['phpgw']->template->set_var('value_user',$value['owner']);
-
- switch($value['status'])
- {
- case 'R': $type = lang('Re-opened'); break;
- case 'X': $type = lang('Closed'); break;
- case 'O': $type = lang('Opened'); break;
- case 'A': $type = lang('Re-assigned'); break;
- case 'P': $type = lang('Priority changed');
break;
- case 'T': $type = lang('Category changed');
break;
- case 'S': $type = lang('Subject changed');
break;
- case 'H': $type = lang('Billable hours
changed'); break;
- case 'B': $type = lang('Billable rate
changed'); break;
- case 'G': $type = lang('Group ownership
changed'); break;
- case 'Y': $type = lang('Type changed'); break;
- case 'D': $type = lang('Deadline changed');
break;
- case 'E': $type = lang('Effort changed'); break;
- case 'L': $type = lang('Platform changed');
break;
- case 'M': $type = lang('Attachment added');
break;
- default: break;
- }
-
-
$GLOBALS['phpgw']->template->set_var('value_action',($type?$type:' '));
- unset($type);
-
- if($value['status'] == 'A')
- {
- if(!$value['new_value'])
- {
-
$GLOBALS['phpgw']->template->set_var('value_new_value',lang('None'));
- }
- else
- {
-
$GLOBALS['phpgw']->template->set_var('value_new_value',$GLOBALS['phpgw']->accounts->id2name($value['new_value']));
- }
-
- if(!$value['old_value'])
- {
-
$GLOBALS['phpgw']->template->set_var('value_old_value',lang('None'));
- }
- else
- {
-
$GLOBALS['phpgw']->template->set_var('value_old_value',$GLOBALS['phpgw']->accounts->id2name($value['old_value']));
- }
- }
- elseif($value['status'] == 'T')
- {
-
$GLOBALS['phpgw']->template->set_var('value_new_value',$GLOBALS['phpgw']->categories->id2name($value['new_value']));
-
$GLOBALS['phpgw']->template->set_var('value_old_value',$GLOBALS['phpgw']->categories->id2name($value['old_value']));
- }
- elseif($value['status'] == 'L')
- {
-
$GLOBALS['phpgw']->template->set_var('value_new_value',$GLOBALS['phpgw']->categories->id2name($value['new_value']));
-
$GLOBALS['phpgw']->template->set_var('value_old_value',$GLOBALS['phpgw']->categories->id2name($value['old_value']));
- }
- elseif($value['status'] == 'G')
- {
- $s =
$GLOBALS['phpgw']->accounts->id2name($value['new_value']);
- $s = ($s ? $s : '--');
-
$GLOBALS['phpgw']->template->set_var('value_new_value',$s);
-
- $s =
$GLOBALS['phpgw']->accounts->id2name($value['old_value']);
- $s = ($s ? $s : '--');
-
$GLOBALS['phpgw']->template->set_var('value_old_value',$s);
- }
- elseif($value['status'] != 'O' && $value['new_value'])
- {
-
$GLOBALS['phpgw']->template->set_var('value_new_value',$value['new_value']);
-
$GLOBALS['phpgw']->template->set_var('value_old_value',$value['old_value']);
- }
- else
- {
-
$GLOBALS['phpgw']->template->set_var('value_new_value',' ');
-
$GLOBALS['phpgw']->template->set_var('value_old_value',' ');
- }
-
-
$GLOBALS['phpgw']->template->fp('rows_history','row_history',True);
- }
-
- if(!count($history_array))
- {
-
$GLOBALS['phpgw']->template->set_var('lang_no_history',lang('No history for
this record'));
-
$GLOBALS['phpgw']->template->fp('rows_history','row_history_empty',True);
- }
-
-
$GLOBALS['phpgw']->template->set_var('lang_update',lang('Update'));
-
-// $phpgw->template->set_var('additonal_details_rows',$s);
-
- $GLOBALS['phpgw']->template->set_var('viewticketdetails_link',
$GLOBALS['phpgw']->link('/tts/viewticket_details.php'));
- $GLOBALS['phpgw']->template->set_var('ticket_id', $ticket_id);
-
- $GLOBALS['phpgw']->template->set_var('lang_assignedfrom',
lang('Assigned from'));
-
$GLOBALS['phpgw']->template->set_var('value_owner',$GLOBALS['phpgw']->accounts->id2name($ticket['owner']));
-
- $GLOBALS['phpgw']->template->set_var('row_off',
$GLOBALS['phpgw_info']['theme']['row_off']);
- $GLOBALS['phpgw']->template->set_var('row_on',
$GLOBALS['phpgw_info']['theme']['row_on']);
- $GLOBALS['phpgw']->template->set_var('th_bg',
$GLOBALS['phpgw_info']['theme']['th_bg']);
-
- //$GLOBALS['phpgw']->template->set_var('lang_viewjobdetails',
lang('View Job Detail'));
- $GLOBALS['phpgw_info']['flags']['app_header'] = lang('View Job
Detail');
-
- $GLOBALS['phpgw']->template->set_var('lang_opendate',
lang('Open Date'));
-
$GLOBALS['phpgw']->template->set_var('value_opendate',$ticket['opened']);
-
- $GLOBALS['phpgw']->template->set_var('lang_priority',
lang('Priority'));
-
$GLOBALS['phpgw']->template->set_var('value_priority',$ticket['priority']);
-
- $GLOBALS['phpgw']->template->set_var('lang_group',
lang('Group'));
- $s = $GLOBALS['phpgw']->accounts->id2name($ticket['group']);
- $s = ($s ? $s : '--');
- $GLOBALS['phpgw']->template->set_var('value_group',$s);
-
-
$GLOBALS['phpgw']->template->set_var('lang_billable_hours',lang('Billable
hours'));
-
$GLOBALS['phpgw']->template->set_var('value_billable_hours',$ticket['billable_hours']);
-
-
$GLOBALS['phpgw']->template->set_var('lang_billable_hours_rate',lang('Billable
rate'));
-
$GLOBALS['phpgw']->template->set_var('value_billable_hours_rate',$ticket['billable_rate']);
-
-
$GLOBALS['phpgw']->template->set_var('currency',$GLOBALS['phpgw_info']['user']['preferences']['common']['currency']);
-
- $GLOBALS['phpgw']->template->set_var('lang_type',lang('Type'));
-
$GLOBALS['phpgw']->template->set_var('value_type',$ticket['type']);
-
-
$GLOBALS['phpgw']->template->set_var('lang_deadline',lang('Deadline'));
-
$GLOBALS['phpgw']->template->set_var('value_deadline',$ticket['deadline']);
-
-
$GLOBALS['phpgw']->template->set_var('lang_effort',lang('Effort'));
-
$GLOBALS['phpgw']->template->set_var('value_effort',$ticket['effort']);
-
-
$GLOBALS['phpgw']->template->set_var('lang_platform',lang('Platform'));
-
$GLOBALS['phpgw']->template->set_var('value_platform',$ticket['platform']);
-
- for($i=0; $i <= $x-1; $i++)
- {
- $file = $GLOBALS['phpgw']->link('/index.php',
array('menuaction' => 'tts.attachedFiles.show_file',
-
'file' => $ticket['attachment'][$i]
- ));
- $attLink .= "<a href=\"" . $file . "\"
target=\"_NEW\">" . basename($ticket['attachment'][$i]) . " </a><br>";
- }
-
$GLOBALS['phpgw']->template->set_var('lang_attachment',lang('Attachment'));
-
$GLOBALS['phpgw']->template->set_var('value_attachment',$attLink);
-
-
$GLOBALS['phpgw']->template->set_var('lang_billable_hours_total',lang('Total
billable'));
-
$GLOBALS['phpgw']->template->set_var('value_billable_hours_total',sprintf('%01.2f',($ticket['billable_hours']
* $ticket['billable_rate'])));
-
- $type =
CreateObject('tts.subcategories',$GLOBALS['phpgw_info']['user']['account_id'],'tts');
- unset($s);
- $s = '<select name="ticket[type]">' .
$type->formated_list('select','appandtype',$type->getSubCatElementId('type',$ticket['type']),False)
. '</select>';
- $GLOBALS['phpgw']->template->set_var('option_type',$s);
-
- $platform =
CreateObject('tts.subcategories',$GLOBALS['phpgw_info']['user']['account_id'],'tts');
- unset($s);
- $s = '<select name="ticket[platform]">' .
$platform->formated_list('select','appandplatform',$platform->getSubCatElementId('platform',$ticket['platform']),False)
.'</select>';
- $GLOBALS['phpgw']->template->set_var('option_platform',$s);
-
-
$GLOBALS['phpgw']->template->set_var('lang_assignedto',lang('Assigned to'));
- if($ticket['assignedto'])
- {
- $assignedto =
$GLOBALS['phpgw']->accounts->id2name($ticket['assignedto']);
- }
- else
- {
- $assignedto = lang('None');
- }
-
$GLOBALS['phpgw']->template->set_var('value_assignedto',$assignedto);
-
- $GLOBALS['phpgw']->template->set_var('lang_subject',
lang('Subject'));
-
- $GLOBALS['phpgw']->template->set_var('lang_details',
lang('Details'));
- $GLOBALS['phpgw']->template->set_var('value_details',
nl2br(htmlspecialchars(stripslashes($ticket['details']))));
-
- $GLOBALS['phpgw']->template->set_var('value_subject',
htmlspecialchars(stripslashes($ticket['subject'])));
-
-
$GLOBALS['phpgw']->template->set_var('lang_additional_notes',lang('Additional
notes'));
- $GLOBALS['phpgw']->template->set_var('lang_ok', lang('Save'));
-
$GLOBALS['phpgw']->template->set_var('done_url',$GLOBALS['phpgw']->link('/tts/index.php'));
- $GLOBALS['phpgw']->template->set_var('lang_done', lang('done'));
- $GLOBALS['phpgw']->template->set_var('lang_cancel',
lang('cancel'));
-
-
$GLOBALS['phpgw']->template->set_var('lang_category',lang('Category'));
-
$GLOBALS['phpgw']->template->set_var('value_category',$GLOBALS['phpgw']->categories->id2name($ticket['category']));
-
- $GLOBALS['phpgw']->template->set_var('options_select','');
-
- $GLOBALS['phpgw']->template->pfp('out','form');
- $GLOBALS['phpgw']->common->phpgw_footer();
- }
- else
- {
- // DB Content is fresher than http posted value.
- $GLOBALS['phpgw']->db->query("select * from phpgw_tts_tickets
where ticket_id='$ticket_id'",__LINE__,__FILE__);
- $GLOBALS['phpgw']->db->next_record();
-
- $ticket['billable_hours'] = $_POST['ticket']['billable_hours'];
- $ticket['billable_rate'] = $_POST['ticket']['billable_rate'];
- $ticket['assignedto'] = $_POST['ticket']['assignedto'];
- $ticket['category'] = $_POST['ticket']['category'];
- $ticket['note'] = $_POST['ticket']['note'];
- $ticket['priority'] = $_POST['ticket']['priority'];
- $ticket['group'] = $_POST['ticket']['group'];
- $ticket['status'] = $_POST['ticket']['status'];
- $ticket['type'] = $_POST['ticket']['type'];
- $ticket['deadline'] = $_POST['ticket']['deadline'];
- $ticket['effort'] = $_POST['ticket']['effort'];
- $ticket['platform'] = $_POST['ticket']['platform'];
- $ticket['attachment'] = $_POST['ticket']['attachment'];
-
- $oldassigned = $GLOBALS['phpgw']->db->f('ticket_assignedto');
- $oldpriority = $GLOBALS['phpgw']->db->f('ticket_priority');
- $oldcategory = $GLOBALS['phpgw']->db->f('ticket_category');
- $old_status = $GLOBALS['phpgw']->db->f('ticket_status');
- $old_billable_hours =
$GLOBALS['phpgw']->db->f('ticket_billable_hours');
- $old_billable_rate =
$GLOBALS['phpgw']->db->f('ticket_billable_rate');
- $old_group = $GLOBALS['phpgw']->db->f('ticket_group');
- $old_type = $GLOBALS['phpgw']->db->f('ticket_type');
- $old_deadline = $GLOBALS['phpgw']->db->f('ticket_deadline');
- $old_effort = $GLOBALS['phpgw']->db->f('ticket_effort');
- $old_platform = $GLOBALS['phpgw']->db->f('ticket_platform');
- $old_attachment = $GLOBALS['phpgw']->db->f('ticket_attachment');
- $old_details = $GLOBALS['phpgw']->db->f('ticket_details');
-
- $GLOBALS['phpgw']->db->transaction_begin();
-
- if($old_group != $ticket['group'])
- {
- $fields_updated = True;
- // ticket_group as varchar in database
- $GLOBALS['phpgw']->db->query("update phpgw_tts_tickets
set ticket_group='" . (int) $ticket['group']
- . "' where
ticket_id='$ticket_id'",__LINE__,__FILE__);
-
$GLOBALS['phpgw']->historylog->add('G',$ticket_id,$ticket['group'],$old_group);
- }
-
- if($oldassigned != $ticket['assignedto'])
- {
- $fields_updated = True;
- // ticket_assignedto as varchar in database
- $GLOBALS['phpgw']->db->query("update phpgw_tts_tickets
set ticket_assignedto='" . (int) $ticket['assignedto']
- . "' where
ticket_id='$ticket_id'",__LINE__,__FILE__);
-
$GLOBALS['phpgw']->historylog->add('A',$ticket_id,$ticket['assignedto'],$oldassigned);
- }
-
- if($oldpriority != $ticket['priority'])
- {
- $fields_updated = True;
- $GLOBALS['phpgw']->db->query("update phpgw_tts_tickets
set ticket_priority='" . (int) $ticket['priority']
- . "' where
ticket_id='$ticket_id'",__LINE__,__FILE__);
-
$GLOBALS['phpgw']->historylog->add('P',$ticket_id,$ticket['priority'],$oldpriority);
- }
-
- if($oldcategory != $ticket['category'])
- {
- $fields_updated = True;
- // ticket_cat as varchar in database
- $GLOBALS['phpgw']->db->query("update phpgw_tts_tickets
set ticket_category='" . (int) $ticket['category']
- . "' where
ticket_id='$ticket_id'",__LINE__,__FILE__);
-
$GLOBALS['phpgw']->historylog->add('T',$ticket_id,$ticket['category'],$oldcategory);
- }
-
- if($old_billable_hours != $ticket['billable_hours'] &&
$ticket['billable_hours'])
- {
- $fields_updated = True;
- $GLOBALS['phpgw']->db->query("update phpgw_tts_tickets
set ticket_billable_hours='" . (float) $ticket['billable_hours']
- . "' where
ticket_id='$ticket_id'",__LINE__,__FILE__);
-
$GLOBALS['phpgw']->historylog->add('H',$ticket_id,$ticket['billable_hours'],$old_billable_hours);
- }
-
- if($old_billable_rate != $ticket['billable_rate'] &&
$ticket['billable_rate'])
- {
- $fields_updated = True;
- $GLOBALS['phpgw']->db->query("update phpgw_tts_tickets
set ticket_billable_rate='" . (float) $ticket['billable_rate']
- . "' where
ticket_id='$ticket_id'",__LINE__,__FILE__);
-
$GLOBALS['phpgw']->historylog->add('B',$ticket_id,$ticket['billable_rate'],$old_billable_rate);
- }
-
- if ($old_type != $ticket['type'] && $ticket['type'] != "")
- {
- $fields_updated = True;
- $GLOBALS['phpgw']->db->query("update phpgw_tts_tickets
set ticket_type='" . (int) $ticket['type']
- . "' where
ticket_id='$ticket_id'",__LINE__,__FILE__);
-
$GLOBALS['phpgw']->historylog->add('Y',$ticket_id,$ticket['type'],$old_type);
- }
-
- if ($old_deadline != $ticket['deadline'] && $ticket['deadline']
!= "")
- {
- $fields_updated = True;
- // unix time stamp would be best
- $GLOBALS['phpgw']->db->query("update phpgw_tts_tickets
set
ticket_deadline='".$GLOBALS['phpgw']->db->db_addslashes($ticket['deadline'])."'
where ticket_id='$ticket_id'",__LINE__,__FILE__);
-
$GLOBALS['phpgw']->historylog->add('D',$ticket_id,$ticket['deadline'],$old_deadline);
- }
-
- if ($old_effort != $ticket['effort'] && $ticket['effort'] != "")
- {
- $fields_updated = True;
- $GLOBALS['phpgw']->db->query("update phpgw_tts_tickets
set ticket_effort='".$GLOBALS['phpgw']->db->db_addslashes($ticket['effort']).
"' where ticket_id='$ticket_id'",__LINE__,__FILE__);
-
$GLOBALS['phpgw']->historylog->add('E',$ticket_id,$ticket['effort'],$old_effort);
- }
-
- if ($old_platform != $ticket['platform'] && $ticket['platform']
!= "")
- {
- $fields_updated = True;
- $GLOBALS['phpgw']->db->query("update phpgw_tts_tickets
set
ticket_platform='".$GLOBALS['phpgw']->db->db_addslashes($ticket['platform'])."'
where ticket_id='$ticket_id'",__LINE__,__FILE__);
-
$GLOBALS['phpgw']->historylog->add('L',$ticket_id,$ticket['platform'],$old_platform);
- }
-
- if ($HTTP_POST_FILES['attachment']['name'] != '')
- {
- $fields_updated = true;
- $attdir = "/tts/" . $ticket_id;
- $basedir = $GLOBALS['basedir'] . "/tts";
-
- if (!file_exists($basedir . "/" . $attdir))
- {
- $GLOBALS['phpgw']->vfs->override_acl = 1;
- $GLOBALS['phpgw']->vfs->mkdir (array (
- 'string' => $attdir,
- 'relatives' => array
(RELATIVE_ALL)));
- $GLOBALS['phpgw']->vfs->override_acl = 0;
- }
-
- $GLOBALS['phpgw']->vfs->override_acl = 1;
- $GLOBALS['phpgw']->vfs->cp(array (
- 'from' =>
$HTTP_POST_FILES['attachment']['tmp_name'],
- 'to' => $attdir . '/' .
$HTTP_POST_FILES['attachment']['name'],
- 'relatives' => array
(RELATIVE_NONE|VFS_REAL, RELATIVE_ALL)));
- $GLOBALS['phpgw']->vfs->override_acl = 0;
-
-
$GLOBALS['phpgw']->historylog->add('M',$ticket_id,$HTTP_POST_FILES['attachment']['name'],'');
- }
-
-
- if($old_status != $_POST['ticket']['status'])
- {
- //only allow assigned-to or admin members to close
tickets
- if(($GLOBALS['phpgw_info']['user']['account_id'] ==
$oldassigned) ||
-
($GLOBALS['phpgw']->applications->data['admin']['enabled'] == 1))
- {
-
- $fields_updated = True;
-
$GLOBALS['phpgw']->historylog->add($_POST['ticket']['status'],$ticket_id,$_POST['ticket']['status'],$old_status);
-
- $GLOBALS['phpgw']->db->query("update
phpgw_tts_tickets set
ticket_status='".$GLOBALS['phpgw']->db->db_addslashes($_POST['ticket']['status'])."'
where ticket_id='$ticket_id'",__LINE__,__FILE__);
- }
- else
- {
- $messages .= '<br>You can only close a ticket
if it is assigned to you.';
-
$GLOBALS['phpgw']->session->appsession('messages','tts',lang($messages));
- }
- }
-
- if($ticket['note'])
- {
- $fields_updated = True;
- $GLOBALS['phpgw']->historylog->add('C', $ticket_id,
stripslashes($ticket['note']),'');
-
- // Do this before we go into mail_ticket()
- $GLOBALS['phpgw']->db->transaction_commit();
- }
- else
- {
- // Only do our commit once
- $GLOBALS['phpgw']->db->transaction_commit();
- }
-
- if($fields_updated)
- {
- //added lastmod-support for ipc-layer
- $GLOBALS['phpgw']->db->query("update phpgw_tts_tickets
set ticket_lastmod='" . time() . "'",__LINE__,__FILE__);
-
-
$GLOBALS['phpgw']->session->appsession('messages','tts',lang('Ticket has been
updated'));
-
-
if($GLOBALS['phpgw']->config->config_data['mailnotification'])
- {
- mail_ticket($ticket_id);
- }
- }
-
-
$GLOBALS['phpgw']->redirect($GLOBALS['phpgw']->link('/tts/viewticket_details.php','ticket_id='
. $ticket_id));
- }
-?>
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Dave Hall <=