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Re: [Phpgroupware-users] Re: Trouble Ticket System


From: Chris Weiss
Subject: Re: [Phpgroupware-users] Re: Trouble Ticket System
Date: Tue, 18 Mar 2003 19:15:02 +0000

I don't actually use it, I started a project that was going to make use of TTS 
but
that project got deprioritized.  I don't think I ever tested the email features.

Jason Kadzban (address@hidden) wrote*:
>
>At 12:03 PM 3/18/2003 -0500, you wrote:
>>------------------------------
>>
>>Date: Tue, 18 Mar 2003 14:35:26 +0000
>>From: "Chris Weiss" <address@hidden>
>>To: address@hidden
>>Subject: Re: [Phpgroupware-users] Trouble Ticket System
>>Message-ID: <address@hidden>
>>Content-Type: text/plain;
>>         charset="iso-8859-1"
>>MIME-Version: 1.0
>>Content-Transfer-Encoding: 8bit
>>Precedence: list
>>Reply-To: address@hidden
>>Message: 2
>>
>> >I've a CVS-updated version of 14.001, but TTS is all but functional. ;(
>> >
>>it has bugs, it's only in stable now because of an oversight when the
>>first .14 was
>>released.  tts does mostly work for me though.
>
>Chris & Marco,
>TTS works for me also.  Are you using the email feature for TTS?  If so,
>when you create a new ticket and enter the "Details:" in the generated
>email, in the message section under  "Original Ticket Details:"  does the
>Details from the new ticket show up?  If the details do not show up in the
>email, is this a bug?  If the details do show up in the email do you have
>any ideas why mine would not be?  I am using the TTS that came with the RPM
>for phpgroupware 0.9.14.001.
>Thanks - Jason.
>
>
>
>
>
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