[Savannah-hackers] [ 101954 ] Need more fields in support tracker

[nobody]

Support Request #101954, was updated on Thu 03/13/03 at 10:46
You can respond by visiting: 
http://savannah.gnu.org/support/?func=detailsupport&support_id=101954&group_id=11

Category: Web
Status: Open
Priority: 5
Summary: Need more fields in support tracker

By: psmith
Date: Thu 03/13/03 at 10:46
Logged In: YES 
user_id=260
Browser: Mozilla/5.0 Galeon/1.2.5 (X11; Linux i686; U;) Gecko/20020623 
Debian/1.2.5-0.woody.1

Whenever I get a support request I invariably have to
go back and ask the user what version of the tool they
were using and on what kind of system they were running.

The bug tracker has the ability to have extra dropdown
fields for version, platform, etc.: we really need
those things in the support tracker as well!  Maybe
having them there would remind people to provide that
information.

Thanks!

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You can respond by visiting: 
http://savannah.gnu.org/support/?func=detailsupport&support_id=101954&group_id=11