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[Savannah-users] Confusing login page


From: Daniel Clemente
Subject: [Savannah-users] Confusing login page
Date: Mon, 25 May 2009 02:10:22 -0700 (PDT)

Hi,

  let's suppose someone can't log in to Gna and needs help.

  At this page:
https://savannah.gnu.org/account/login.php
  you can see the text:

Still having trouble?
Fill a support request.

  and the text „Fill a support request.“ is a link to 
https://savannah.gnu.org/support/?group=administration
  This is a listing of all bug reports assigned to a particular group.

  I think this is very confusing and should be improved.
  First, users would expect a form to *fill in*, just as the text „Fill a 
support request“ promises, not some *search results*.
  Secondly, it is very probable that a user who has a problem with logging in 
can't report new bugs, since logging in is a requisite to send bugs.

  I suggest adding a link to mailing list's information page on: 
https://savannah.gnu.org/contact.php
  
  A link to https://savannah.gnu.org/support/?group=administration can still be 
useful to know if there are currently any problems with the site. Maybe it can 
also be added to https://savannah.gnu.org/contact.php as a reference.


-- Daniel

PS:  Sorry for not filing this as a bug report; I can't log in.








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