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RE: Basic questions about the triage process
From: |
Drew Adams |
Subject: |
RE: Basic questions about the triage process |
Date: |
Tue, 29 Dec 2015 09:50:30 -0800 (PST) |
> > To me, it feels a bit
> > awkward to suddenly ask people to confirm anything after years have
> > passed - just closing seems like a more reasonable approach to me.
>
> As a reporter, I can assure you that I feel exactly the other way
> around. It takes time to write good bugreports, and if they languish for
> several years only to eventually get closed because they "seem to have
> been fixed" makes me angry.
>
> I consider a polite "I tried to reproduce it
> but failed, could you confirm that this is fixed for you as well?" to be
> much more respectful of my time and contribution.
100% agreement. Users who write bug reports are helping.
Even more important: they are actively _trying_ to help.
- Re: Basic questions about the triage process, (continued)
- Re: Basic questions about the triage process, Andrew Hyatt, 2015/12/28
- Re: Basic questions about the triage process, Lars Ingebrigtsen, 2015/12/28
- Re: Basic questions about the triage process, Andrew Hyatt, 2015/12/28
- Re: Basic questions about the triage process, Lars Ingebrigtsen, 2015/12/28
- Re: Basic questions about the triage process, John Wiegley, 2015/12/28
- RE: Basic questions about the triage process, Drew Adams, 2015/12/28
- Re: Basic questions about the triage process, CHENG Gao, 2015/12/29
- Re: Basic questions about the triage process, Eli Zaretskii, 2015/12/29
- Re: Basic questions about the triage process, Nikolaus Rath, 2015/12/29
- Re: Basic questions about the triage process, John Wiegley, 2015/12/29
- RE: Basic questions about the triage process,
Drew Adams <=
- Re: Basic questions about the triage process, Andrew Hyatt, 2015/12/29