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SCM Ticketing Software
From: |
Rez P |
Subject: |
SCM Ticketing Software |
Date: |
Wed, 23 Dec 2009 11:12:41 -0800 |
I'm sorry about asking this unrelated question on the CVS forum, not sure where
else or who to ask?! I'm looking for a ticketing system for software release
managment, where a requestor or developer initiates a ticket to the
build/release manager/SCM to do a build. The ticket may include all the
pertinent information necessary to do a build, such as CVS file path and
revision numbers from the developers to a link posted by the SCM for the builds
artifacts, etc, moving through an approval and installation queue throughout
its lifecycle until it's closed. All the ticketing systems I see out there are
geared toward ITIL and helpdesk systems. The few companies I worked for, had
written their own proprietary sophisticaed SCM ticketing systems. Do any of
you use an SCM ticketing system or would you please point me to some commercial
or open source software out there capable of doing such a thing.
Thanks
Rez
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