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Re: [Gnu-arch-users] Ruminations on Arch Desiderata


From: Andrew Suffield
Subject: Re: [Gnu-arch-users] Ruminations on Arch Desiderata
Date: Tue, 16 Sep 2003 22:40:30 +0100
User-agent: Mutt/1.5.4i

On Tue, Sep 16, 2003 at 01:05:57PM -0700, Tom Lord wrote:
> On the DNS-SD support: I think the issue is that you are presuming a
> solution where no widely agreed upon problem actually exists.  You
> gave one use-case on the help list that was interesting in the
> abstract -- but I suspect that if a group of people wanted to solve
> the abstract problem, their solution would be rather different than
> what you are proposing.
> 
> The use case involved people arriving at a conference which hosted a
> wireless lan and wanting to "hook in" quickly and easily to all of the
> arch archives on that lan.  I would expect a pragmatic solution to
> such a problem would involve something like a 5 line shell script, a
> README file, a white-board near the registration desk, and a public
> FTP site on the lan at a well-known address (well-known via the
> whiteboard, of course).   Perhaps there would be a wiki.
> 
> Never understimate the power of a dry-erase marker.

Never underestimate the difficulty of getting several hundred people
to follow a series of instructions carefully, or the range of
different things they will have to configure.

I have enough difficulty getting three experienced technicians to
repeat the same procedure accurately on half a dozen workstations,
when supplied with printed instructions.

You're going to need at least two tech support staff, and they won't
work for free.

-- 
  .''`.  ** Debian GNU/Linux ** | Andrew Suffield
 : :' :  http://www.debian.org/ |
 `. `'                          |
   `-             -><-          |

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