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Re: Detail question about "Text input" page


From: David Kastrup
Subject: Re: Detail question about "Text input" page
Date: Mon, 13 Jan 2014 13:03:32 +0100
User-agent: Gnus/5.13 (Gnus v5.13) Emacs/24.3.50 (gnu/linux)

Urs Liska <address@hidden> writes:

> What is the exact objective of:
>
> "Please read the Learning Manual before complaining about bugs! New
> users occasionally believe that LilyPond is not working correctly,
> when in fact it is working precisely as designed."
>
> I find this slightly off-putting because it tells the reader: "If it
> doesn't seem to work you're probably too dumb".
>
> Is this targeted at the people who wonder why double-clicking on the
> desktop shortcut won't open a program?

You mean like
<URL:http://download.cnet.com/LilyPond/9241-2141_4-10995890.html?messageID=10589553&tag=uo;uo>?
I doubt that pointing to the Learning Manual would help with that...

> Or is this more the advice "well, we know it's complicated to start
> with, but please bear with us and read the LM"?
>
> I suggest getting rid of the "complaining about bugs" phrase. We want
> to be friendly and welcoming, aren't we?

It's more like the people reporting as a bug that when they write

{ f fis f f }

that there is a natural accidental before the second f that they did not
ask for, and they don't seem to be able to get rid of it.

The problem is that if you get asked this sort of question too often, it
is becoming hard to be friendly and welcoming.  So you refrain from
answering at all, and that's not friendly and welcoming either.

Whether such a warning will have a noticeable effect, however, is
questionable.

-- 
David Kastrup



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