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RE: [Ruqueue-user] problem with install
|
From: |
John Fulton |
|
Subject: |
RE: [Ruqueue-user] problem with install |
|
Date: |
Thu, 8 Dec 2005 07:36:41 -0500 (EST) |
http://helpdesk.exceedtech.net/ now shows an apache
welcome page. Has ruQueue been moved on your server?
If you put it back let me know.
John
On Wed, 7 Dec 2005, Jeremy Bandre wrote:
> My php.ini file had the same error_reporting as requested:
> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
> ; error_reporting is a bit-field. Or each number up to get desired error
> reporting level
> ; E_ALL - All errors and warnings
> ; E_ERROR - fatal run-time errors
> ; E_WARNING - run-time warnings (non fatal errors)
> ; E_PARSE - compile-time parse errors
> ; E_NOTICE - run-time notices (these are warnings which
> often result from a bug in
> ; your code, but it's possible that
> it was intentional (e.g., using an
> ; uninitialized variable and relying
> on the fact it's automatically
> ; initialized to an empty string)
> ; E_CORE_ERROR - fatal errors that occur during PHP's initial
> startup
> ; E_CORE_WARNING - warnings (non fatal errors) that occur during
> PHP's initial startup
> ; E_COMPILE_ERROR - fatal compile-time errors
> ; E_COMPILE_WARNING - compile-time warnings (non fatal errors)
> ; Examples:
> ; error_reporting = E_ALL & ~E_NOTICE
> ; show all errors, except for notices
> ; error_reporting = E_COMPILE_ERROR|E_ERROR|E_CORE_ERROR ; show only
> errors
> error_reporting = E_ALL & ~E_NOTICE ; Show all errors
> except for notices
> display_errors = On ; Print out errors (as a part of the HTML
> script)
> log_errors = Off ; Log errors into a log file
> (server-specific log, stderr, or error_log (below))
> track_errors = Off ; Store the last error/warning message in
> $php_errormsg (boolean)
> ;error_prepend_string = "<font color=ff0000>" ; string to output before an
> error message
> ;error_append_string = "</font>" ; string to output after an
> error message
> ;error_log = filename ; log errors to specified file
> ;error_log = syslog ; log errors to syslog (Event Log on
> NT, not valid in Windows 95)
> warn_plus_overloading = Off ; warn if the + operator is
> used with strings
>
>
>
>
> -----Original Message-----
> From: John Fulton [mailto:address@hidden
> Sent: Wednesday, December 07, 2005 12:22 PM
> To: Jeremy Bandre
> Cc: 'ruQueue Users'
> Subject: RE: [Ruqueue-user] problem with install
>
>
> This is odd. I've played with the URL and what I
> would expect via the directory. Starting with:
>
> http://helpdesk.exceedtech.net/index.php
>
> I see:
>
> --------------------------------------------------------
> Fatal error: Failed opening required 'functions-getters.php'
> (include_path='') in
> /home/sites/site6/web/functions/functions-widgets.php on line 2
> --------------------------------------------------------
>
> but this file is there:
>
> http://helpdesk.exceedtech.net/functions/functions-getters.php
>
> Renaming the file on a test RedHat system produces:
>
> --------------------------------------------------------
> Warning: main(functions-getters.php): failed to open stream: No such
> file or directory in
> /var/www/html/hdrtV1.1/functions/functions-widgets.php on line 2
>
> Fatal error: main(): Failed opening required 'functions-getters.php'
> (include_path='.:/usr/share/pear') in
> /var/www/html/hdrtV1.1/functions/functions-widgets.php on line 2
> --------------------------------------------------------
>
> Doing a chmod 600 produces the same error except the following:
>
> s/"No such file or directory"/"Permission denied"/
>
> Note that you are not getting a warning, which in my cases
> above, seems to tell what the problem is. Instead you are
> just seeing the error.
>
> Is your PHP hiding the warning or not getting one? Does your
> php.ini's error_reporting flag show E_WARNING? The errors above
> were produced with the following in my php.ini:
>
> error_reporting = E_ALL & ~E_NOTICE
>
> Try setting your php.ini like the above, restarting apache, and
> let me know what you get. You could also send me the portion of
> your php.ini that starts with "; Error handling and logging ;"
> and ends with the next section (; Data Handling ;).
>
> John
>
> On Mon, 5 Dec 2005, Jeremy Bandre wrote:
>
> > John,
> >
> > Sorry, I should have removed the redundant files before sending that to
> you
> > last time...during my initial troubleshooting, I used that backup copy for
> > easy copying/testing...
> >
> > The url: http://helpdesk.exceedtech.net
> >
> >
> >
> > [root web]# ls -lR
> > .:
> > total 117
> > -rw-r--r-- 1 root site6 1909 Dec 5 17:01 about.php
> > -rw-r--r-- 1 root site6 3753 Dec 5 17:01 add_user.php
> > -rw-r--r-- 1 root site6 13943 Dec 5 17:01 admin.php
> > -rw-r--r-- 1 root site6 1466 Dec 5 17:01 appointment.php
> > drwxr-xr-x 3 root site6 1024 Dec 5 17:01 countdown
> > -rw-r--r-- 1 root site6 1304 Dec 5 17:01
> edit_appointment.php
> > drwxr-xr-x 2 root site6 1024 Dec 5 17:01 functions
> > -rw-r--r-- 1 root site6 3512 Dec 5 17:01 header.php
> > drwxr-xr-x 3 root site6 1024 Dec 5 17:01 images
> > -rw-r--r-- 1 root site6 5520 Dec 5 17:01 index.php
> > -rw-r--r-- 1 root site6 2711 Dec 5 17:01 lookup_name.php
> > -rw-r--r-- 1 root site6 4137 Dec 5 17:01 lookup_netid.php
> > -rw-r--r-- 1 root site6 1368 Dec 5 17:01
> new_appointment.php
> > -rw-r--r-- 1 root site6 15475 Dec 5 17:01 new_ticket.php
> > drwxr-xr-x 2 root site6 1024 Dec 5 17:01 reports
> > -rw-r--r-- 1 root site6 3531 Dec 5 17:01 reports.php
> > -rw-r--r-- 1 root site6 1259 Dec 5 17:01 ruqueue_mysql.php
> > -rw-r--r-- 1 root site6 2474 Dec 5 17:01 schedules.php
> > drwxr-xr-x 3 root site6 1024 Dec 5 17:01 scheduling
> > -rw-r--r-- 1 root site6 17629 Dec 5 17:01 search.php
> > -rw-r--r-- 1 root site6 3000 Dec 5 17:01 style.css
> > -rw-r--r-- 1 root site6 14906 Dec 5 17:01 ticket.php
> > -rw-r--r-- 1 root site6 2444 Dec 5 17:01 user.php
> >
> > ./countdown:
> > total 2
> > drwxr-xr-x 2 root site6 1024 Dec 5 17:01 CVS
> > -rw-r--r-- 1 root site6 597 Dec 5 17:01 README
> >
> > ./countdown/CVS:
> > total 3
> > -rw-r--r-- 1 root site6 41 Dec 5 17:01 Entries
> > -rw-r--r-- 1 root site6 40 Dec 5 17:01 Repository
> > -rw-r--r-- 1 root site6 45 Dec 5 17:01 Root
> >
> > ./functions:
> > total 443
> > -rw-r--r-- 1 root site6 10677 Dec 5 17:01
> > functions-admin-groups.php
> > -rw-r--r-- 1 root site6 10724 Dec 5 17:01
> functions-admin.php
> > -rw-r--r-- 1 root site6 55382 Dec 5 17:01
> > functions-admin-queues.php
> > -rw-r--r-- 1 root site6 14240 Dec 5 17:01
> > functions-admin-users.php
> > -rw-r--r-- 1 root site6 2454 Dec 5 17:01
> > functions-auth-local.php
> > -rw-r--r-- 1 root site6 2433 Dec 5 17:01
> > functions-auth-ru-ldap.php
> > -rw-r--r-- 1 root site6 11247 Dec 5 17:01 functions-date.php
> > -rw-r--r-- 1 root site6 20895 Dec 5 17:01
> > functions-form-objects.php
> > -rw-r--r-- 1 root site6 25550 Dec 5 17:01
> functions-forms.php
> > -rw-r--r-- 1 root site6 26177 Dec 5 17:01
> > functions-general-utils.php
> > -rw-r--r-- 1 root site6 40360 Dec 5 17:01
> > functions-getters.php
> > -rw-r--r-- 1 root site6 15382 Dec 5 17:01
> functions-header.php
> > -rw-r--r-- 1 root site6 13985 Dec 5 17:01
> functions-index.php
> > -rw-r--r-- 1 root site6 15197 Dec 5 17:01 functions-ldap.php
> > -rw-r--r-- 1 root site6 24426 Dec 5 17:01
> > functions-new-ticket.php
> > -rw-r--r-- 1 root site6 14172 Dec 5 17:01
> functions-search.php
> > -rw-r--r-- 1 root site6 9652 Dec 5 17:01
> > functions-setters.php
> > -rw-r--r-- 1 root site6 15406 Dec 5 17:01
> > functions-situation-handlers.php
> > -rw-r--r-- 1 root site6 21552 Dec 5 17:01
> functions-ticket.php
> > -rw-r--r-- 1 root site6 11490 Dec 5 17:01
> > functions-ticket-static.php
> > -rw-r--r-- 1 root site6 10952 Dec 5 17:01
> > functions-ticket-submenu.php
> > -rw-r--r-- 1 root site6 10960 Dec 5 17:01 functions-user.php
> > -rw-r--r-- 1 root site6 18846 Dec 5 17:01
> > functions-widgets.php
> > -rw-r--r-- 1 root site6 12137 Dec 5 17:01 ldap.php
> > -rw-r--r-- 1 root site6 9864 Dec 5 17:01 ru_ldap_auth.php
> > -rw-r--r-- 1 root site6 2657 Dec 5 17:01 ssl_only.php
> >
> > ./images:
> > total 33
> > -rw-r--r-- 1 root site6 225 Dec 5 17:01 arrow.png
> > -rw-r--r-- 1 root site6 138 Dec 5 17:01 bg.png
> > -rw-r--r-- 1 root site6 309 Dec 5 17:01 bl.png
> > -rw-r--r-- 1 root site6 93 Dec 5 17:01 bluepix.png
> > -rw-r--r-- 1 root site6 293 Dec 5 17:01 br.png
> > -rw-r--r-- 1 root site6 160 Dec 5 17:01 bullet.png
> > -rw-r--r-- 1 root site6 134 Dec 5 17:01 clearpix.png
> > drwxr-xr-x 2 root site6 1024 Dec 5 17:01 CVS
> > -rw-r--r-- 1 root site6 262 Dec 5 17:01 down-arrow.png
> > -rw-r--r-- 1 root site6 1850 Dec 5 17:01 mysql_logo.png
> > -rw-r--r-- 1 root site6 3767 Dec 5 17:01 php_logo.png
> > -rw-r--r-- 1 root site6 524 Dec 5 17:01 redhat.png
> > -rw-r--r-- 1 root site6 1655 Dec 5 17:01 rulogo.png
> > -rw-r--r-- 1 root site6 2590 Dec 5 17:01 rulogo-white.png
> > -rw-r--r-- 1 root site6 307 Dec 5 17:01 tl.png
> > -rw-r--r-- 1 root site6 309 Dec 5 17:01 tr.png
> > -rw-r--r-- 1 root site6 4091 Dec 5 17:01 web_team_logo.png
> > -rw-r--r-- 1 root site6 117 Dec 5 17:01 whitepix.png
> > -rw-r--r-- 1 root site6 189 Dec 5 17:01
> yellow-line-330.png
> > -rw-r--r-- 1 root site6 197 Dec 5 17:01
> yellow-line-360.png
> > -rw-r--r-- 1 root site6 224 Dec 5 17:01
> yellow-line-420.png
> > -rw-r--r-- 1 root site6 199 Dec 5 17:01
> yellow-line-440.png
> > -rw-r--r-- 1 root site6 225 Dec 5 17:01
> yellow-line-600.png
> >
> > ./images/CVS:
> > total 4
> > -rw-r--r-- 1 root site6 1088 Dec 5 17:01 Entries
> > -rw-r--r-- 1 root site6 37 Dec 5 17:01 Repository
> > -rw-r--r-- 1 root site6 50 Dec 5 17:01 Root
> >
> > ./reports:
> > total 37
> > -rw-r--r-- 1 root site6 6298 Dec 5 17:01
> functions-image.php
> > -rw-r--r-- 1 root site6 4426 Dec 5 17:01
> > functions-reports.php
> > -rw-r--r-- 1 root site6 8711 Dec 5 17:01 image.php
> > -rw-r--r-- 1 root site6 2929 Dec 5 17:01
> image_string_box.php
> > -rw-r--r-- 1 root site6 8023 Dec 5 17:01 reports.php
> > -rw-r--r-- 1 root site6 4139 Dec 5 17:01 surveys.php
> >
> > ./scheduling:
> > total 94
> > -rw-r--r-- 1 root site6 9501 Dec 5 17:01 buildings.php
> > -rw-r--r-- 1 root site6 3033 Dec 5 17:01 clear_all.php
> > -rw-r--r-- 1 root site6 2459 Dec 5 17:01
> display_schedule.php
> > -rw-r--r-- 1 root site6 17029 Dec 5 17:01
> edit_appointment.php
> > -rw-r--r-- 1 root site6 3276 Dec 5 17:01 edit_schedule.php
> > -rw-r--r-- 1 root site6 10453 Dec 5 17:01 emailer.php
> > drwxr-xr-x 2 root site6 1024 Dec 5 17:01 functions
> > -rw-r--r-- 1 root site6 9345 Dec 5 17:01
> new_appointment.php
> > -rw-r--r-- 1 root site6 6612 Dec 5 17:01
> > scheduling_cacher.php
> > -rw-r--r-- 1 root site6 21415 Dec 5 17:01
> > scheduling_reports.php
> > -rw-r--r-- 1 root site6 4329 Dec 5 17:01 user_buildings.php
> >
> > ./scheduling/functions:
> > total 130
> > -rw-r--r-- 1 root site6 11979 Dec 5 17:01
> > functions-admin-queues.php
> > -rw-r--r-- 1 root site6 5246 Dec 5 17:01
> > functions-appointment.php
> > -rw-r--r-- 1 root site6 7450 Dec 5 17:01
> > functions-buildings.php
> > -rw-r--r-- 1 root site6 36915 Dec 5 17:01
> > functions-calendar.php
> > -rw-r--r-- 1 root site6 20502 Dec 5 17:01
> > functions-display.php
> > -rw-r--r-- 1 root site6 31663 Dec 5 17:01
> > functions-getters.php
> > -rw-r--r-- 1 root site6 2991 Dec 5 17:01
> > functions-new-appointment.php
> > -rw-r--r-- 1 root site6 9171 Dec 5 17:01
> > functions-setters.php
> > [root web]#
> >
> > -----Original Message-----
> > From: John Fulton [mailto:address@hidden
> > Sent: Monday, December 05, 2005 12:20 PM
> > To: Jeremy Bandre
> > Cc: 'ruQueue Users'
> > Subject: RE: [Ruqueue-user] problem with install
> >
> > Jeremy,
> >
> > It looks like you made a copy of the source tree within
> > a copy of the source tree. I'm assuming that web should
> > be a copy of web-interface and that the only difference
> > between them is that web/ruqueue_mysql.php contains your
> > password while web/web-interface/ruqueue_mysql.php has
> > the default password. Would you agree? Is there a reason
> > that you did this?
> >
> > I know that the default unpakcing of ruQueue doesn't have
> > any problems so would you consider installing it in the
> > standard way and not having a backup web-interface directory
> > in the web-tree?
> >
> > If you unpack the directory in foo such that:
> >
> > $ ls foo/
> > ruQueue/ ruQueue.tar.gz
> > $
> >
> > >From foo you could type:
> >
> > $ mv ruQueue/web-interface/ /home/sites/site6/web/
> >
> > Be sure to type 'rm -r /home/sites/site6/web/' before you do
> > that.
> >
> > If it still doesn't work for you would you send me another
> > 'ls -lR' and let me know the URL that is showing you this
> > error.
> >
> > John
> >
> >
> > On Wed, 30 Nov 2005, Jeremy Bandre wrote:
> >
> > > Here it is:
> > > [root /root]# ls -Rl /home/sites/site6/web/
> > > /home/sites/site6/web/:
> > > total 118
> > > -rw-r--r-- 1 root site6 1909 Nov 29 21:21 about.php
> > > -rw-r--r-- 1 root site6 3753 Nov 29 21:21 add_user.php
> > > -rw-r--r-- 1 root site6 13943 Nov 29 21:21 admin.php
> > > -rw-r--r-- 1 root site6 1466 Nov 29 21:21 appointment.php
> > > drwxr-xr-x 3 root site6 1024 Nov 29 21:21 countdown
> > > -rw-r--r-- 1 root site6 1304 Nov 29 21:21
> > edit_appointment.php
> > > drwxr-xr-x 2 root site6 1024 Nov 29 21:28 functions
> > > -rw-r--r-- 1 root site6 3524 Nov 29 22:12 header.php
> > > drwxr-xr-x 3 root site6 1024 Nov 29 21:21 images
> > > -rw-r--r-- 1 root site6 5520 Nov 29 21:21 index.php
> > > -rw-r--r-- 1 root site6 2711 Nov 29 21:21 lookup_name.php
> > > -rw-r--r-- 1 root site6 4137 Nov 29 21:21 lookup_netid.php
> > > -rw-r--r-- 1 root site6 1368 Nov 29 21:21
> > new_appointment.php
> > > -rw-r--r-- 1 root site6 15475 Nov 29 21:21 new_ticket.php
> > > drwxr-xr-x 2 root site6 1024 Nov 29 21:21 reports
> > > -rw-r--r-- 1 root site6 3531 Nov 29 21:21 reports.php
> > > -rw-r--r-- 1 root site6 1259 Nov 29 21:22
> ruqueue_mysql.php
> > > -rw-r--r-- 1 root site6 2474 Nov 29 21:21 schedules.php
> > > drwxr-xr-x 3 root site6 1024 Nov 29 21:21 scheduling
> > > -rw-r--r-- 1 root site6 17629 Nov 29 21:21 search.php
> > > -rw-r--r-- 1 root site6 3000 Nov 29 21:21 style.css
> > > -rw-r--r-- 1 root site6 14906 Nov 29 21:21 ticket.php
> > > -rw-r--r-- 1 root site6 2444 Nov 29 21:21 user.php
> > > drwxr-xr-x 7 503 504 1024 Oct 10 09:38 web-interface
> > >
> > > /home/sites/site6/web/countdown:
> > > total 2
> > > drwxr-xr-x 2 root site6 1024 Nov 29 21:21 CVS
> > > -rw-r--r-- 1 root site6 597 Nov 29 21:21 README
> > >
> > > /home/sites/site6/web/countdown/CVS:
> > > total 3
> > > -rw-r--r-- 1 root site6 41 Nov 29 21:21 Entries
> > > -rw-r--r-- 1 root site6 40 Nov 29 21:21 Repository
> > > -rw-r--r-- 1 root site6 45 Nov 29 21:21 Root
> > >
> > > /home/sites/site6/web/functions:
> > > total 443
> > > -rw-r--r-- 1 root site6 10677 Nov 29 21:21
> > > functions-admin-groups.php
> > > -rw-r--r-- 1 root site6 10724 Nov 29 21:21
> > functions-admin.php
> > > -rw-r--r-- 1 root site6 55382 Nov 29 21:21
> > > functions-admin-queues.php
> > > -rw-r--r-- 1 root site6 14240 Nov 29 21:21
> > > functions-admin-users.php
> > > -rw-r--r-- 1 root site6 2454 Nov 29 21:21
> > > functions-auth-local.php
> > > -rw-r--r-- 1 root site6 2433 Nov 29 21:21
> > > functions-auth-ru-ldap.php
> > > -rw-r--r-- 1 root site6 11247 Nov 29 21:21
> functions-date.php
> > > -rw-r--r-- 1 root site6 20895 Nov 29 21:21
> > > functions-form-objects.php
> > > -rw-r--r-- 1 root site6 25550 Nov 29 21:21
> > functions-forms.php
> > > -rw-r--r-- 1 root site6 26177 Nov 29 21:21
> > > functions-general-utils.php
> > > -rw-r--r-- 1 root site6 40360 Nov 29 21:21
> > > functions-getters.php
> > > -rw-r--r-- 1 root site6 15382 Nov 29 21:21
> > functions-header.php
> > > -rw-r--r-- 1 root site6 13985 Nov 29 21:21
> > functions-index.php
> > > -rw-r--r-- 1 root site6 15197 Nov 29 21:21
> functions-ldap.php
> > > -rw-r--r-- 1 root site6 24426 Nov 29 21:21
> > > functions-new-ticket.php
> > > -rw-r--r-- 1 root site6 14172 Nov 29 21:21
> > functions-search.php
> > > -rw-r--r-- 1 root site6 9652 Nov 29 21:21
> > > functions-setters.php
> > > -rw-r--r-- 1 root site6 15406 Nov 29 21:21
> > > functions-situation-handlers.php
> > > -rw-r--r-- 1 root site6 21552 Nov 29 21:21
> > functions-ticket.php
> > > -rw-r--r-- 1 root site6 11490 Nov 29 21:21
> > > functions-ticket-static.php
> > > -rw-r--r-- 1 root site6 10952 Nov 29 21:21
> > > functions-ticket-submenu.php
> > > -rw-r--r-- 1 root site6 10960 Nov 29 21:21
> functions-user.php
> > > -rw-r--r-- 1 root site6 18846 Nov 29 21:21
> > > functions-widgets.php
> > > -rw-r--r-- 1 root site6 12137 Nov 29 21:21 ldap.php
> > > -rw-r--r-- 1 root site6 9864 Nov 29 21:21 ru_ldap_auth.php
> > > -rw-r--r-- 1 root site6 2657 Nov 29 21:21 ssl_only.php
> > >
> > > /home/sites/site6/web/images:
> > > total 33
> > > -rw-r--r-- 1 root site6 225 Nov 29 21:21 arrow.png
> > > -rw-r--r-- 1 root site6 138 Nov 29 21:21 bg.png
> > > -rw-r--r-- 1 root site6 309 Nov 29 21:21 bl.png
> > > -rw-r--r-- 1 root site6 93 Nov 29 21:21 bluepix.png
> > > -rw-r--r-- 1 root site6 293 Nov 29 21:21 br.png
> > > -rw-r--r-- 1 root site6 160 Nov 29 21:21 bullet.png
> > > -rw-r--r-- 1 root site6 134 Nov 29 21:21 clearpix.png
> > > drwxr-xr-x 2 root site6 1024 Nov 29 21:21 CVS
> > > -rw-r--r-- 1 root site6 262 Nov 29 21:21 down-arrow.png
> > > -rw-r--r-- 1 root site6 1850 Nov 29 21:21 mysql_logo.png
> > > -rw-r--r-- 1 root site6 3767 Nov 29 21:21 php_logo.png
> > > -rw-r--r-- 1 root site6 524 Nov 29 21:21 redhat.png
> > > -rw-r--r-- 1 root site6 1655 Nov 29 21:21 rulogo.png
> > > -rw-r--r-- 1 root site6 2590 Nov 29 21:21 rulogo-white.png
> > > -rw-r--r-- 1 root site6 307 Nov 29 21:21 tl.png
> > > -rw-r--r-- 1 root site6 309 Nov 29 21:21 tr.png
> > > -rw-r--r-- 1 root site6 4091 Nov 29 21:21
> web_team_logo.png
> > > -rw-r--r-- 1 root site6 117 Nov 29 21:21 whitepix.png
> > > -rw-r--r-- 1 root site6 189 Nov 29 21:21
> > yellow-line-330.png
> > > -rw-r--r-- 1 root site6 197 Nov 29 21:21
> > yellow-line-360.png
> > > -rw-r--r-- 1 root site6 224 Nov 29 21:21
> > yellow-line-420.png
> > > -rw-r--r-- 1 root site6 199 Nov 29 21:21
> > yellow-line-440.png
> > > -rw-r--r-- 1 root site6 225 Nov 29 21:21
> > yellow-line-600.png
> > >
> > > /home/sites/site6/web/images/CVS:
> > > total 4
> > > -rw-r--r-- 1 root site6 1088 Nov 29 21:21 Entries
> > > -rw-r--r-- 1 root site6 37 Nov 29 21:21 Repository
> > > -rw-r--r-- 1 root site6 50 Nov 29 21:21 Root
> > >
> > > /home/sites/site6/web/reports:
> > > total 37
> > > -rw-r--r-- 1 root site6 6298 Nov 29 21:21
> > functions-image.php
> > > -rw-r--r-- 1 root site6 4426 Nov 29 21:21
> > > functions-reports.php
> > > -rw-r--r-- 1 root site6 8711 Nov 29 21:21 image.php
> > > -rw-r--r-- 1 root site6 2929 Nov 29 21:21
> > image_string_box.php
> > > -rw-r--r-- 1 root site6 8023 Nov 29 21:21 reports.php
> > > -rw-r--r-- 1 root site6 4139 Nov 29 21:21 surveys.php
> > >
> > > /home/sites/site6/web/scheduling:
> > > total 94
> > > -rw-r--r-- 1 root site6 9501 Nov 29 21:21 buildings.php
> > > -rw-r--r-- 1 root site6 3033 Nov 29 21:21 clear_all.php
> > > -rw-r--r-- 1 root site6 2459 Nov 29 21:21
> > display_schedule.php
> > > -rw-r--r-- 1 root site6 17029 Nov 29 21:21
> > edit_appointment.php
> > > -rw-r--r-- 1 root site6 3276 Nov 29 21:21
> edit_schedule.php
> > > -rw-r--r-- 1 root site6 10453 Nov 29 21:21 emailer.php
> > > drwxr-xr-x 2 root site6 1024 Nov 29 21:21 functions
> > > -rw-r--r-- 1 root site6 9345 Nov 29 21:21
> > new_appointment.php
> > > -rw-r--r-- 1 root site6 6612 Nov 29 21:21
> > > scheduling_cacher.php
> > > -rw-r--r-- 1 root site6 21415 Nov 29 21:21
> > > scheduling_reports.php
> > > -rw-r--r-- 1 root site6 4329 Nov 29 21:21
> user_buildings.php
> > >
> > > /home/sites/site6/web/scheduling/functions:
> > > total 130
> > > -rw-r--r-- 1 root site6 11979 Nov 29 21:21
> > > functions-admin-queues.php
> > > -rw-r--r-- 1 root site6 5246 Nov 29 21:21
> > > functions-appointment.php
> > > -rw-r--r-- 1 root site6 7450 Nov 29 21:21
> > > functions-buildings.php
> > > -rw-r--r-- 1 root site6 36915 Nov 29 21:21
> > > functions-calendar.php
> > > -rw-r--r-- 1 root site6 20502 Nov 29 21:21
> > > functions-display.php
> > > -rw-r--r-- 1 root site6 31663 Nov 29 21:21
> > > functions-getters.php
> > > -rw-r--r-- 1 root site6 2991 Nov 29 21:21
> > > functions-new-appointment.php
> > > -rw-r--r-- 1 root site6 9171 Nov 29 21:21
> > > functions-setters.php
> > >
> > > /home/sites/site6/web/web-interface:
> > > total 117
> > > -rw-r--r-- 1 503 504 1909 Jun 13 20:52 about.php
> > > -rw-r--r-- 1 503 504 3753 Jun 13 20:52 add_user.php
> > > -rw-r--r-- 1 503 504 13943 Jul 28 06:08 admin.php
> > > -rw-r--r-- 1 503 504 1466 Jun 13 20:52 appointment.php
> > > drwxr-xr-x 3 503 504 1024 Oct 8 14:15 countdown
> > > -rw-r--r-- 1 503 504 1304 Jun 13 20:52
> > edit_appointment.php
> > > drwxr-xr-x 2 503 504 1024 Oct 10 09:41 functions
> > > -rw-r--r-- 1 503 504 3512 Jun 13 20:52 header.php
> > > drwxr-xr-x 3 503 504 1024 Jun 13 21:07 images
> > > -rw-r--r-- 1 503 504 5520 Jun 13 20:52 index.php
> > > -rw-r--r-- 1 503 504 2711 Jun 13 20:52 lookup_name.php
> > > -rw-r--r-- 1 503 504 4137 Jun 13 20:52 lookup_netid.php
> > > -rw-r--r-- 1 503 504 1368 Jun 13 20:52
> > new_appointment.php
> > > -rw-r--r-- 1 503 504 15475 Jun 13 20:52 new_ticket.php
> > > drwxr-xr-x 2 503 504 1024 Oct 10 10:01 reports
> > > -rw-r--r-- 1 503 504 3531 Oct 10 10:02 reports.php
> > > -rw-r--r-- 1 503 504 1266 Jun 13 20:52
> ruqueue_mysql.php
> > > -rw-r--r-- 1 503 504 2474 Jun 13 20:52 schedules.php
> > > drwxr-xr-x 3 503 504 1024 Oct 10 09:42 scheduling
> > > -rw-r--r-- 1 503 504 17629 Jun 13 20:52 search.php
> > > -rw-r--r-- 1 503 504 3000 Jun 13 20:52 style.css
> > > -rw-r--r-- 1 503 504 14906 Oct 8 13:46 ticket.php
> > > -rw-r--r-- 1 503 504 2444 Jun 13 20:52 user.php
> > >
> > > /home/sites/site6/web/web-interface/countdown:
> > > total 2
> > > drwxr-xr-x 2 503 504 1024 Oct 8 14:15 CVS
> > > -rw-r--r-- 1 503 504 597 Oct 5 12:52 README
> > >
> > > /home/sites/site6/web/web-interface/countdown/CVS:
> > > total 3
> > > -rw-r--r-- 1 503 504 41 Oct 8 14:15 Entries
> > > -rw-r--r-- 1 503 504 40 Oct 8 14:15 Repository
> > > -rw-r--r-- 1 503 504 45 Oct 8 14:15 Root
> > >
> > > /home/sites/site6/web/web-interface/functions:
> > > total 443
> > > -rw-r--r-- 1 503 504 10677 Jun 13 20:52
> > > functions-admin-groups.php
> > > -rw-r--r-- 1 503 504 10724 Jul 28 06:08
> > functions-admin.php
> > > -rw-r--r-- 1 503 504 55382 Oct 8 11:12
> > > functions-admin-queues.php
> > > -rw-r--r-- 1 503 504 14240 Jul 28 06:08
> > > functions-admin-users.php
> > > -rw-r--r-- 1 503 504 2454 Jun 13 20:52
> > > functions-auth-local.php
> > > -rw-r--r-- 1 503 504 2433 Jun 13 20:52
> > > functions-auth-ru-ldap.php
> > > -rw-r--r-- 1 503 504 11247 Jun 13 20:52
> functions-date.php
> > > -rw-r--r-- 1 503 504 20895 Jun 13 20:52
> > > functions-form-objects.php
> > > -rw-r--r-- 1 503 504 25550 Jun 13 20:52
> > functions-forms.php
> > > -rw-r--r-- 1 503 504 26177 Oct 8 12:00
> > > functions-general-utils.php
> > > -rw-r--r-- 1 503 504 40360 Jun 13 20:52
> > > functions-getters.php
> > > -rw-r--r-- 1 503 504 15382 Jun 13 20:52
> > functions-header.php
> > > -rw-r--r-- 1 503 504 13985 Oct 8 12:02
> > functions-index.php
> > > -rw-r--r-- 1 503 504 15197 Jun 13 20:52
> functions-ldap.php
> > > -rw-r--r-- 1 503 504 24426 Jul 28 06:12
> > > functions-new-ticket.php
> > > -rw-r--r-- 1 503 504 14172 Jun 13 20:52
> > functions-search.php
> > > -rw-r--r-- 1 503 504 9652 Jun 13 20:52
> > > functions-setters.php
> > > -rw-r--r-- 1 503 504 15406 Oct 8 13:14
> > > functions-situation-handlers.php
> > > -rw-r--r-- 1 503 504 21552 Oct 8 11:15
> > functions-ticket.php
> > > -rw-r--r-- 1 503 504 11490 Oct 8 12:04
> > > functions-ticket-static.php
> > > -rw-r--r-- 1 503 504 10952 Jun 13 20:52
> > > functions-ticket-submenu.php
> > > -rw-r--r-- 1 503 504 10960 Jun 13 20:52
> functions-user.php
> > > -rw-r--r-- 1 503 504 18846 Oct 8 11:20
> > > functions-widgets.php
> > > -rw-r--r-- 1 503 504 12137 Jun 13 20:52 ldap.php
> > > -rw-r--r-- 1 503 504 9864 Jun 13 20:52 ru_ldap_auth.php
> > > -rw-r--r-- 1 503 504 2657 Jun 13 20:52 ssl_only.php
> > >
> > > /home/sites/site6/web/web-interface/images:
> > > total 33
> > > -rw-r--r-- 1 503 504 225 Jun 13 20:52 arrow.png
> > > -rw-r--r-- 1 503 504 138 Jun 13 20:52 bg.png
> > > -rw-r--r-- 1 503 504 309 Jun 13 20:52 bl.png
> > > -rw-r--r-- 1 503 504 93 Jun 13 20:52 bluepix.png
> > > -rw-r--r-- 1 503 504 293 Jun 13 20:52 br.png
> > > -rw-r--r-- 1 503 504 160 Jun 13 20:52 bullet.png
> > > -rw-r--r-- 1 503 504 134 Jun 13 20:52 clearpix.png
> > > drwxr-xr-x 2 503 504 1024 Jun 13 21:07 CVS
> > > -rw-r--r-- 1 503 504 262 Jun 13 20:52 down-arrow.png
> > > -rw-r--r-- 1 503 504 1850 Jun 13 20:52 mysql_logo.png
> > > -rw-r--r-- 1 503 504 3767 Jun 13 20:52 php_logo.png
> > > -rw-r--r-- 1 503 504 524 Jun 13 20:52 redhat.png
> > > -rw-r--r-- 1 503 504 1655 Jun 13 20:52 rulogo.png
> > > -rw-r--r-- 1 503 504 2590 Jun 13 20:52 rulogo-white.png
> > > -rw-r--r-- 1 503 504 307 Jun 13 20:52 tl.png
> > > -rw-r--r-- 1 503 504 309 Jun 13 20:52 tr.png
> > > -rw-r--r-- 1 503 504 4091 Jun 13 20:52
> web_team_logo.png
> > > -rw-r--r-- 1 503 504 117 Jun 13 20:52 whitepix.png
> > > -rw-r--r-- 1 503 504 189 Jun 13 20:52
> > yellow-line-330.png
> > > -rw-r--r-- 1 503 504 197 Jun 13 20:52
> > yellow-line-360.png
> > > -rw-r--r-- 1 503 504 224 Jun 13 20:52
> > yellow-line-420.png
> > > -rw-r--r-- 1 503 504 199 Jun 13 20:52
> > yellow-line-440.png
> > > -rw-r--r-- 1 503 504 225 Jun 13 20:52
> > yellow-line-600.png
> > >
> > > /home/sites/site6/web/web-interface/images/CVS:
> > > total 4
> > > -rw-r--r-- 1 503 504 1088 Jun 13 21:07 Entries
> > > -rw-r--r-- 1 503 504 37 Jun 13 21:07 Repository
> > > -rw-r--r-- 1 503 504 50 Jun 13 21:07 Root
> > >
> > > /home/sites/site6/web/web-interface/reports:
> > > total 37
> > > -rw-r--r-- 1 503 504 6298 Jun 13 20:52
> > functions-image.php
> > > -rw-r--r-- 1 503 504 4426 Jun 13 20:52
> > > functions-reports.php
> > > -rw-r--r-- 1 503 504 8711 Jun 13 20:52 image.php
> > > -rw-r--r-- 1 503 504 2929 Jun 13 20:52
> > image_string_box.php
> > > -rw-r--r-- 1 503 504 8023 Jun 13 20:52 reports.php
> > > -rw-r--r-- 1 503 504 4139 Jun 13 20:52 surveys.php
> > >
> > > /home/sites/site6/web/web-interface/scheduling:
> > > total 94
> > > -rw-r--r-- 1 503 504 9501 Jun 13 20:52 buildings.php
> > > -rw-r--r-- 1 503 504 3033 Jul 28 06:08 clear_all.php
> > > -rw-r--r-- 1 503 504 2459 Jun 13 20:52
> > display_schedule.php
> > > -rw-r--r-- 1 503 504 17029 Oct 10 08:53
> > edit_appointment.php
> > > -rw-r--r-- 1 503 504 3276 Jun 13 20:52
> edit_schedule.php
> > > -rw-r--r-- 1 503 504 10453 Jun 13 20:52 emailer.php
> > > drwxr-xr-x 2 503 504 1024 Oct 10 09:42 functions
> > > -rw-r--r-- 1 503 504 9345 Jun 13 20:52
> > new_appointment.php
> > > -rw-r--r-- 1 503 504 6612 Jun 13 20:52
> > > scheduling_cacher.php
> > > -rw-r--r-- 1 503 504 21415 Jun 13 20:52
> > > scheduling_reports.php
> > > -rw-r--r-- 1 503 504 4329 Jun 13 20:52
> user_buildings.php
> > >
> > > /home/sites/site6/web/web-interface/scheduling/functions:
> > > total 130
> > > -rw-r--r-- 1 503 504 11979 Jun 13 20:52
> > > functions-admin-queues.php
> > > -rw-r--r-- 1 503 504 5246 Jun 13 20:52
> > > functions-appointment.php
> > > -rw-r--r-- 1 503 504 7450 Jun 13 20:52
> > > functions-buildings.php
> > > -rw-r--r-- 1 503 504 36915 Jun 13 20:52
> > > functions-calendar.php
> > > -rw-r--r-- 1 503 504 20502 Jun 13 20:52
> > > functions-display.php
> > > -rw-r--r-- 1 503 504 31663 Jun 13 20:52
> > > functions-getters.php
> > > -rw-r--r-- 1 503 504 2991 Jun 13 20:52
> > > functions-new-appointment.php
> > > -rw-r--r-- 1 503 504 9171 Jun 13 20:52
> > > functions-setters.php
> > > [root /root]#
> > >
> > > -----Original Message-----
> > > From: John Fulton [mailto:address@hidden
> > > Sent: Wednesday, November 30, 2005 12:55 PM
> > > To: Jeremy Bandre
> > > Cc: 'Ramon P. Quezada'; ruQueue Users
> > > Subject: RE: [Ruqueue-user] problem with install
> > >
> > > Jeremy,
> > >
> > > Can you please send us an ls -Rl of /home/sites/site6/web/?
> > > Also, I've CC'd ruqueue-user to keep the discussion on the
> > > list.
> > >
> > > John
> > >
> > > On Wed, 30 Nov 2005, Jeremy Bandre wrote:
> > >
> > > > Thanks for the reply Ray....
> > > >
> > > > I am running the following:
> > > >
> > > > Cobalt RAQ 4i with Cobalt OS
> > > > [root /root]# rpm -qa |grep apache
> > > > apache-admsrv-1.3.20-RaQ4_1C7stackguard
> > > > apache-openssl-1.3.20-RaQ4_1C7stackguard
> > > > apache-devel-1.3.20-RaQ4_1C7stackguard
> > > > apache-icons-pacifica-1
> > > > apache-conf-shinkansen-4
> > > > apache-mod_perl-1.3.20-RaQ4_1C7stackguard
> > > > apache-1.3.20-RaQ4_1C7stackguard
> > > > [root /root]# rpm -qa |grep php
> > > > php-devel-4.0.6-C5_RaQ4
> > > > php-4.0.6-C5_RaQ4
> > > >
> > > > I followed the steps exactly as in the help document:
> > > > Extracted the files
> > > > mysql -u root -P
> > > > created database
> > > > ran ruqueue.sql against db
> > > > moved the webpages to the html dir
> > > > edited the ruqueue_mysql.php file
> > > >
> > > > I can try to install on a normal RedHat box if you think it has to do
> > with
> > > > the Cobalt packages.
> > > >
> > > > Thanks,
> > > > Jeremy
> > > >
> > > > -----Original Message-----
> > > > From: Ramon P. Quezada [mailto:address@hidden
> > > > Sent: Wednesday, November 30, 2005 12:03 PM
> > > > To: Jeremy Bandre
> > > > Cc: John Fulton
> > > > Subject: RE: [Ruqueue-user] problem with install
> > > >
> > > > Hi,
> > > >
> > > > I need some more information to better help you. Can you tell me what
> > > > operating system you're running, web server, php version, ruQueue
> > > > version you downloaded, and the steps you took to perform the ruQueue
> > > > install? Thanks.
> > > >
> > > > -Ray
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: address@hidden
> > > > [mailto:address@hidden On
> > > > Behalf Of Jeremy Bandre
> > > > Sent: Tuesday, November 29, 2005 11:25 PM
> > > > To: address@hidden
> > > > Subject: [Ruqueue-user] problem with install
> > > >
> > > > After installing ruQueue, I get the following message:
> > > >
> > > >
> > > > Fatal error: Failed opening required 'functions-getters.php'
> > > > include_path='') in
> > > > /home/sites/site6/web/functions/functions-widgets.php on
> > > > line 2
> > > >
> > > > Any help would be appreciated....
> > > >
> > > >
> > > >
> > > >
> > > > _______________________________________________
> > > > Ruqueue-user mailing list
> > > > address@hidden
> > > > http://lists.nongnu.org/mailman/listinfo/ruqueue-user
> > > >
> > > >
> > > >
> > >
> > >
> > >
> >
> >
> >
>
>
>