[Pan-users] Re: Re: Unable to watch or score srticles - no error message

[Jim Henderson]

On Wed, 07 Dec 2005 09:23:45 -0700, Duncan wrote:

> Also, thanks for the resolution report!  It makes our job, as regulars
> trying to help, that much easier and more pleasant.  Unfortunately, it's
> not all that common, meaning we seldom get to know what worked for one
> person, to help the next guy that asks.  When we /do/ get such a report,
> therefore, it's /very/ appreciated and helpful!  =8^)

I'll second that, Duncan - I've been involved in online support for almost
13 years now, and it's always good to have a resolution report - even if
the resolution had nothing to do with the suggestions.  That builds the
knowledge available and everyone wins.

Jim