Re: Error Code 431

[Yngve Svendsen]

Prashanth Guduru wrote:

> Hi,
>
> I have gnats-4.0 installed and have gnatsd running on
> a machine. I have gnatsweb-4.0 setup on my webserver
> machine and have setup the gnatsweb.html
> appropriately.
> I now have created 4 databases and whenever anyone
> tries to create a PR the gnats.lock file in the
> $GNATSROOT/database/gnats-adm directory doesnt get
> deleted. After the PR is submitted, the gnatsweb page
> says "Error : unparseable reply from server". When
> queried i can see the PR created. I have also tried
> creating a PR using send-pr from  a different machine
> than the one that runs gnatsd and has databases on it.
> I have set the GNATSDB env variable for this to work.
> send-pr creates a new PR but i have also observed the
> gnats.lock file is created and then deleted by the
> send-pr. I have been having difficulties figuring out
> why gnatsweb's create PR request is not being handled
> properly by the gnatsd. Is there a way i can view the
> logs/output of gnatsd. Have anybody seen this kinda
> behaviour before. THanks in advance.
>  
Sorry to hear you are having difficulties.

GNATS logging is still an undocumented mess. However, the first thing I 
would advise you to do is to turn on debug output in Gnatsweb. Simply 
add the string "?debug=all" to the URL you use to access Gnatsweb. Thus, 
the access URL should read something similar to this:

http://www.example.com/cgi-bin/gnatsweb.pl?debug=all

Yngve Svendsen
Gnatsweb maintainer