RE: [Phpgroupware-developers] TTS in head

[Lars Piepho]

> 
> I don't think you will like my idea, but I will throw it out 
> here anyway
> - make TTS more like RT http://bestpractical.com/rt/
> 
> I looked at using RT to keep track of client
> complaints/problems/whinges, in the end it was too much hassle to mod
> TTS to suit my needs.
> 
> Main things I like about RT not available in TTS:
> 
> * email interface - new tickets via email, replies via email
> * powerful (yet ugly) UI - look at the Jumbo view
> * reporter history so you can see instantly if the complain 
> about minor
> things all the time or not.
> 

Hi Dave!

As far as I know these features are available in tts right now. Sure, tts
needs a complete recode, but i don't think you should kick it. I agree in
connecting it to calender & co. But, as Philipp mentioned, we're not going
to enhance it by now.

cheers lars (probiz)