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RE: [Phpgroupware-developers] TTS in head


From: Brian Johnson
Subject: RE: [Phpgroupware-developers] TTS in head
Date: Fri, 14 Jan 2005 14:35:40 +0000

maybe we can write up a outline of what it should become on the wiki so
everyone is working in the same direction

I suggest scrapping the Todos app and reusing the app name Todos since it
seems most appropriate

Does it seem prctical to everyone to go in this direction?  There seems to be
duplicated effort since there is parts of 4 different apps that seem to
provide a lot of the same functionality





Dave Hall (address@hidden) wrote:
>
> On Thu, 2005-01-13 at 16:38 +0100, Philipp Kamps wrote:
> > Hi Brian,
> >
> > We (probusiness) actually don't have the plan to enhance the TTS
> > module. But I really like your idea.
>
> I don't think you will like my idea, but I will throw it out here anyway
> - make TTS more like RT http://bestpractical.com/rt/
>
> I looked at using RT to keep track of client
> complaints/problems/whinges, in the end it was too much hassle to mod
> TTS to suit my needs.
>
> Main things I like about RT not available in TTS:
>
> * email interface - new tickets via email, replies via email
> * powerful (yet ugly) UI - look at the Jumbo view
> * reporter history so you can see instantly if the complain about minor
> things all the time or not.
>
> Might be worth checking out if you are looking for something to compare
> TTS to.
>
> <snip />
>
> Cheers
>
> Dave
>
>
>
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